Company Overview:
TTE is a leading developer and innovator in the exciting and expanding fields of Advanced Driver Assist Systems (ADAS) and Automated Driving (AD). These rapidly evolving sensors, cameras, radar and lidar-based technologies assist drivers by providing information and acting on environmental data at the front, side, and rear of vehicles to help warn drivers of impending danger.
Educational attainment and professional
Bachelor's degree in Computer Science, Electrical Engineering or 5 years’ experience on similar works.
About the Role
We are seeking an enthusiastic and motivated Junior Customer Technical Support Engineer to join our team. In this role, you will act as a key technical bridge between our engineering group and Tier-1 automotive clients. You will assist in product demonstrations, triage technical inquiries, help validate embedded solutions, and ensure smooth delivery across customer projects.
This is an ideal opportunity for an early-career engineer looking to build deep technical expertise in automotive embedded systems, vehicle networking, and industry standards.
Key Responsibilities
- Client Support & Issue Triage: Provide remote and on-site technical support to clients and third-party partners; reproduce, analyze, and escalate embedded software/hardware issues.
- Product Demos & Prototyping: Prepare Device Under Test (DUT) hardware, flash builds, and configure demo environments for customer meetings and trade events.
- Testing & Validation Support: Assist senior engineers with Design Validation (DV) and Product Validation (PV) testing using vehicle simulators, bench setups, or test vehicles.
- Technical Documentation: Maintain integration guides, application notes, troubleshooting FAQs, and process documents aligned with automotive standards.
- Internal Knowledge Sharing: Assist in technical knowledge transfers, onboarding materials, and training sessions for internal engineering teams.
Qualifications
Basic Requirements:
- Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science, Automotive Engineering, or a related technical field.
- 0–2 years of hands-on experience or academic project work in embedded systems.
- Familiarity with at least one of the following core technical domains:
- Basic knowledge on Programming & Systems: C / C++, Embedded Systems, or RTOS.
- Automotive Networking: Fundamentals of CAN, CAN-FD, LIN, or Automotive Ethernet.
- Hardware/Mechanical Basics: Basic Circuit Analysis/Design or 3D CAD modeling.
- Strong troubleshooting instincts and a willingness to learn complex automotive protocols.
- Clear written and verbal communication skills with the ability to explain technical details concisely.
Nice-to-Have (Bonus Points):
- Hands-on experience with automotive debugging tools (e.g., Vector CANoe/CANalyzer, oscilloscope, logic analyzer).
- Basic familiarity with AUTOSAR (Classic/Adaptive) architectures or QNX / Embedded Linux.
- Foundational awareness of automotive processes and standards (e.g., ASPICE, ISO 26262 functional safety, ISO 21434 cybersecurity).
Benefits: Medical insurance, Simple IRA matching, Paid Holidays and Vacations Days
Application / Contact
If this description sounds interesting and like the right challenge for you, we look forward to receiving your application via email. TTE considers applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other classifications protected by law
Job Type: Full-time
Pay: $60,000.00 - $80,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Automotive Industry: 3 years (Preferred)
Language:
- Mandarin (Preferred)
- Japanese (Preferred)
- Korean (Preferred)
- German (Preferred)
Work Location: In person
