Job Summary
We are seeking a dynamic and detail-oriented Dental Front Desk Dental Care Coordinator to join our vibrant dental team! In this essential role, you will be the first point of contact for patients, providing exceptional customer service while managing a wide range of administrative tasks. Your energetic approach and organizational skills will ensure smooth clinic operations, accurate record-keeping, and positive patient experiences. This paid position offers an exciting opportunity to be part of a collaborative healthcare environment dedicated to quality care and efficient office management.
Duties
- Greet patients warmly upon arrival, verify appointment details, and assist with patient check-in procedures
- Schedule appointments efficiently using dental practice management software such as Dentrix or Eaglesoft
- Verify insurance coverage, perform insurance eligibility checks, and handle insurance verifications accurately
- Manage multi-line phone systems with professional phone etiquette, directing calls and taking detailed messages
- Maintain accurate medical records and dentrix in compliance with HIPAA regulations
- Review documentation for completeness and accuracy, ensuring adherence to clinical confidentiality policies
- Assist with administrative support tasks such as filing, data entry, and managing medical records in electronic health record (EHR) systems
- Support clinical staff by coordinating patient intake and facilitating communication between patients and providers
Skills
- Extensive experience with dental office management software such as Dentrix
- Strong knowledge of dental insurance processes including verification, Dentical and private insurance plans
- Proficiency in dental terminology
- Excellent customer service skills with the ability to handle sensitive information discreetly under HIPAA guidelines
- Bilingual abilities are highly valued to serve diverse patient populations effectively
- Proven clerical experience in a healthcare or dental setting with office management expertise
- Skilled in computer applications including Microsoft Office Suite (Word, Excel) and typing (10-key) for efficient data entry
- Ability to manage complex scheduling while maintaining professionalism on multi-line phone systems
- Knowledge of dental terminology and clinical confidentiality policies to support seamless clinic operations
Join us in creating a welcoming environment where patients feel cared for from the moment they walk through our doors! Your enthusiasm and expertise will help us deliver outstanding dental care while ensuring our front desk runs smoothly. This is more than just an office job — it’s an opportunity to make a meaningful difference in people’s lives every day!
Pay: From $28.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Application Question(s):
- Do you have experience with dentrix?
Education:
- High school or equivalent (Required)
Experience:
- Dental office: 2 years (Required)
Language:
Work Location: In person
