Technical Implementation Specialist

Health Catalyst, Inc. -
Salt Lake City, UT

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Job Details

Full-time
18 hours ago

Qualifications

Defect resolution root cause analysis
Data validation techniques
Defect analysis
Data quality assurance
Direct client contact
SQL
Data quality monitoring
Query management
Failure analysis

Full Job Description

Join one of the nation’s leading and most impactful health care performance improvement companies. Over the years, Health Catalyst has achieved and documented clinical, operational, and financial improvements for many of the nation’s leading healthcare organizations. We are also increasingly serving international markets. Our mission is to be the catalyst for massive, measurable, data-informed healthcare improvement through:

Data: integrate data in a flexible, open & scalable platform to power healthcare’s digital transformation
Analytics: deliver analytic applications & services that generate insight on how to measurably improve
Expertise: provide clinical, financial & operational experts who enable & accelerate improvement
Engagement: attract, develop and retain world-class team members by being a best place to work

Our Mission is to be the catalyst for massive, measurable, data-informed healthcare improvement.

How you can make a difference:

As a Technical Implementation Specialist, you'll play a critical role in helping healthcare organizations successfully implement and optimize Health Catalyst's Measurable product. You'll work directly with clients to understand their data environments, validate quality measures, troubleshoot complex data issues, and ensure successful implementations.

This role combines technical problem-solving, client partnership, and data analysis. You'll leverage your SQL expertise to investigate issues, uncover root causes, and deliver solutions that help clients trust and act on their data. If you enjoy solving data puzzles, working with customers, and driving measurable outcomes, this role is for you.

What you'll be doing:

Support the implementation and ongoing optimization of Health Catalyst's Measurable product.
Partner directly with healthcare clients to gather requirements, validate results, and resolve technical issues.
Query and analyze client data using SQL to identify discrepancies, investigate issues, and support decision-making.
Validate healthcare quality measures and ensure accurate reporting outcomes.
Investigate support tickets and perform root-cause analysis of data quality, integration, and configuration issues.
Troubleshoot client-specific data challenges across multiple environments and platforms.
Modify and optimize existing SQL queries to support client requirements.
Collaborate with internal implementation, product, and technical teams to deliver successful client deployments.
Support onboarding activities and implementation projects from discovery through go-live.
Document findings, recommendations, and troubleshooting resolutions.
Serve as a trusted technical resource for clients and cross-functional internal teams.

What you will need to be successful:

3+ years of hands-on SQL experience.
Strong understanding of relational database concepts and data relationships.
Ability to write SQL queries from scratch for troubleshooting, validation, and analysis.
Experience investigating data quality issues and performing root-cause analysis.
Experience working with data integrations, ETL processes, or data workflows.
Strong analytical and problem-solving abilities.
Experience working directly with clients, customers, or business stakeholders.
Excellent written and verbal communication skills.
Ability to explain technical concepts to both technical and non-technical audiences.
Strong organizational skills and ability to manage multiple priorities effectively.

Information Security and Compliance Responsibilities:

Maintain compliance with training directives required by the organization pertaining to Information Security, Acceptable Use Policy and HIPAA Privacy and Security.
Adhere to and comply with the organizations Acceptable Use Policy.
Safeguard information system assets by identifying and reporting potential and actual security events to the organization Security and Compliance Officers.

The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned by Health Catalyst.

Studies show that candidates from underrepresented groups are less likely to apply for roles if they don’t have 100% of the qualifications shown in the job posting. While each of our roles have core requirements, please thoughtfully consider your skills and experience and decide if you are interested in the position. If you feel you may be a good fit for the role, even if you don’t meet all of the qualifications, we hope you will apply. If you feel you are lacking the core requirements for this position, we encourage you to continue exploring our careers page for other roles for which you may be a better fit.

At Health Catalyst, we appreciate the opportunity to benefit from the diverse backgrounds and experiences of others. Because of our deep commitment to respect every individual, Health Catalyst is an equal opportunity employer.

Quick Apply

Data: integrate data in a flexible, open & scalable platform to power healthcare’s digital transformation

Analytics: deliver analytic applications & services that generate insight on how to measurably improve

Expertise: provide clinical, financial & operational experts who enable & accelerate improvement

Engagement: attract, develop and retain world-class team members by being a best place to work

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