Greet and assist customers in selecting firearms, ammunition, optics, and related accessories while providing knowledgeable, professional guidance.
Ensure all firearm sales and transfers comply with ATF, federal, state, and local laws, including execution of Form 4473 and NICS background checks.
Maintain accurate, up-to-date Acquisition & Disposition (A&D) records, bound books, and all compliance documentation.
Educate customers on firearm safety, storage, and handling in line with company policies and regulatory standards.
Monitor and maintain inventory accuracy for firearms, ensuring proper logging of serial numbers and transfers.
Stay current with ATF regulations, compliance updates, and company training requirements.
Assist with merchandising, stocking, and maintaining a clean, organized sales floor and firearms counter.
Support store loss prevention and security protocols regarding firearms and ammunition.
Provide exceptional customer service by building relationships, answering technical questions, and offering after-sales support.
High school diploma or equivalent required; additional training in firearms or compliance preferred.
Prior experience in retail sales, preferably in firearms, sporting goods, or outdoor products.
Strong knowledge of firearms, ammunition, optics, and related products.
Familiarity with ATF regulations, firearm transfer procedures, and compliance best practices.
Excellent communication, interpersonal, and customer service skills.
Ability to handle firearms safely and responsibly at all times.
Strong attention to detail and organizational skills for record-keeping and compliance.
Flexibility to work evenings, weekends, and holidays as required.
Must be 21 years of age or older and legally permitted to handle firearms and ammunition.
