This individual will be considered a Manager in Training and may train in other stores along with covering for other stores in the area (Leander/Cedar Park). Once training is concluded and there is a position open, the person will be placed at the store which could be Leander, Cedar Park, Round Rock, or Georgetown.
Job purpose
A Store Manager has the ultimate responsibility for safeguarding the financial success of a specific franchise and maintaining the reputation of the company. The role must ensure efficient restaurant operations as well as maintain high production, productivity, quality, and customer-service standards. A store manager is responsible for the functional areas of Inventory Control, Operations, Personnel Administration, and Sales.
Duties and responsibilities
- Monitor food and labor costs to meet store goals
- Ensures availability of merchandise and services by maintaining inventories.
- Completes store operational requirements by scheduling and assigning up to 15 employees; following up on work results
- Ensures store is staff appropriately during high traffic and responsible for covering shifts as necessary
- Performing minor repairs while maintaining store equipment, notify Store Manager and/or Area Managers if repairs by an outside vendor are needed
- Maintains store staff by recruiting, selecting, orienting, and training employees
- Maintains store staffed job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results
- Job performance management of all employees in meeting company policies, procedures, and guidelines
- Appraise staff performance and provide feedback to improve productivity
- Ensure standards of hygiene are maintained and restaurant complies with health and safety regulations along with Subway standards
- Ensures high standards of customer service is maintained
- Handle customer complaints and queries in an efficient and professional manner in line with Subway standards
- Achieves financial objectives by scheduling expenditures, analyzing variances, and initiating corrective action
- Secures merchandise by following security systems and measures.
- Protects employees and customers by providing a safe and clean store environment
- Maintains the stability and reputation of the store by complying with legal requirements
- Maintains professional and technical knowledge by attending training in industry and required training through Destiny Foods and the University of Subway
