About the Role:
Barenburg Eye Associates s looking for a friendly and organized Eyecare Patient Service Coordinator to be the welcoming face of our practice. In this role, you'll play a vital part in delivering an exceptional patient experience from the moment someone walks through our doors. If you're passionate about helping people and thrive in a fast-paced healthcare environment, we'd love to meet you!
Responsibilities:
- Greet and check in patients, ensuring a warm and professional front desk experience
- Schedule, confirm, and manage patient appointments using practice management software
- Verify insurance eligibility for routine vision and medical benefits
- Collect co-pays, process payments, and manage patient billing inquiries
- Maintain and update accurate patient records and medical histories
- Coordinate communication between patients and clinical staff to ensure smooth patient flow
- Answer incoming calls, respond to patient inquiries, and follow up on referrals
Requirements:
- Prior experience in an eye care front office setting preferred
- Familiarity with vision and/or medical insurance verification and billing
- Proficiency with electronic health records (EHR) or practice management software
- Strong interpersonal and communication skills with a patient-first attitude
- Highly organized with the ability to multitask in a busy clinical environment
- Detail-oriented with accurate data entry and record-keeping abilities
- High school diploma or equivalent required; additional healthcare coursework a plus
About Us:
Barenburg Eye Associates is a trusted eye care practice providing comprehensive vision and medical eye care services. Our patients rely on us for personalized, high-quality care delivered by a knowledgeable and compassionate team. We pride ourselves on a supportive work culture where every team member is valued and empowered to make a difference in patients' lives.
