Description:
Offix is a world-class company that specializes in creating exceptional customer experiences by providing the finest quality products, solutions and service to our clients. We are currently hiring for a Set-Up/Delivery technician in Metropolitan Area. This is a full-time position. We provide office technology solutions through-out the DMV metro area and need someone to help our delivery and installation team.
Responsibilities:
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Set-up, deliver and install office equipment for customers.
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Schedule installation and verify requirements.
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Assist with refurbishing equipment as needed.
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Read and interpret specification and schematics to determine machine settings, adjustments, installation and assembly.
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Diagnose office equipment issues using a variety of testing devices and background knowledge.
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Must be able to communicate with operators to determine problems prior to call or onsite visit.
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Write thorough and legible service reports.
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Troubleshoot repair job ensuring equipment has effectively been repaired.
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Accurately document all information.
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Understand Offix’s service procedures, company policies and protocol with an excellent ability to follow through.
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Perform other duties as assigned.
Requirements:
Qualifications:
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High School diploma – Vo Tech Graduate/Tech School Diploma or equivalent is a plus.
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Valid driver’s license with a clean driving record.
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Must pass a DOT physical (company paid)
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Maintain a business-like appearance at all times.
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Strong customer service skills.
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Strong relationship management skills with customers and personnel within the organization required.
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Strong organizational and troubleshooting skills.
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Must have strong ethics and work as an effective, collaborative team member.
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Ability to work under stress/pressure to meet deadlines and financial objectives.
