Job Summary: The representative will provide excellent customer service, while assisting customers with a variety of parts needs.
Job Responsibilities:
Perform daily and operational activities in the parts department to include the following, but not limited to:
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Assist customers in identifying parts, ordering manuals and processing part returns
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Obtain price quotes and check availability
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Provide excellent customer service via phone, e-mail or in person
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Place orders with manufacturers for factory direct parts
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File and other miscellaneous office duties
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Other duties as assigned by management
Job Qualifications:
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Must have High School Diploma or equivalent
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Must have a minimum of 1 year experience in retail/counter sales. Heavy equipment industry a plus.
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Excellent written and oral communication and basic mathematical skills.
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Proficient with a computer, including the use of Microsoft programs (Word, Excel, PowerPoint, etc.)
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Ability to stoop, kneel, push, pull, twist and carry and lift up to 40lbs.
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Maintain excellent customer service
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Must be able to pass a background, physical, and drug screen
