Onsite DOT Delivery Driver POSITION PROFILE
Responsible for quality delivery, pick-up and relocation of customer packages and mail in a safe manner and according to Customer requirements. Position requires federal DOT compliance. Meet all Delivery Safety Standards.
Job Duties and Responsibilities
- Ensures proper receiving, sorting, and PO processing.
- Ensures packages and mail are properly loaded and secured in the boxed van/truck.
- Ensures proper pick up of mail and packages from customer pick up stops/areas.
- Ensures that mail and packages are delivered to the correct delivery points.
- Maintains log books in accordance with DOT regulations (Electronic or manual).
- Responsible for pre and post trip reviews and ensures that his/her vehicle van/truck is safe and clean to operate and is compliant with all DOT and state laws.
- Participation in Safety Programs.
- Pre-calling customers when applicable.
- Strong customer service skills.
- Identifies customer's needs and determines appropriate action; refers calls to appropriate party.
- Maintain professional dress appearance as per site dress code.
- Ensures all paperwork is signed and properly processed.
- Loading/Off-loading trucks may apply.
- Follows all accident/incident reporting guidelines and procedures.
- Meets appropriate productivity/quality standards relative to assigned job responsibility as outlined by manager.
- Operation and use of warehouse equipment, i.e., forklift, stair climber, pallet jack, is required.
- Meets appropriate productivity/quality standards relative to assigned job responsibility as outlined by manager.
- Position requires the operator to lift up to 50 pounds.
- Assists with proper back up training for new delivery drivers on current routes.
- Performs other duties as assigned.
Qualifications (Education, Experience and Certifications) Required:
- Safe driving record and History.
- Eligibility to drive a commercial vehicle according to FMCSR regulations.
- Must maintain valid driver's license in accordance with company policy.
- Pass a road Test.
- Valid and current medical card is required.
- Be at least 20 years of age, properly licensed in his or her current state of residence.
- High school diploma or equivalent education is required.
- Valid commercial driver's license is required if applicable per state.
- Ability to read maps and electronic GPS.
KNOWLEDGE, Skills and Abilities
- Must be able to physically handle oversized and overweight packages.
- Identification of at risk behaviors and have the ability to make quick corrections.
- Strong Customer Presentation and Communication Skills.
- Familiarity utilizing and learning smart phones and/or tablets with hand held electronic technology.
- Must have adequate reading, math skill, and ability to write legibly.
- May be required to be certified on operation and use of warehouse equipment, i.e., forklift, stair climber, etc.
Working Conditions, MENTAL and PHYSICAL DEMANDS
- Working conditions could result in serious injuries if they don't follow appropriate lifting or moving procedures and/or the rules of the road.
- Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level.
- Physical effort is required in the lifting of mail/packages weighing up to 50 pounds.
- Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction – prepare, provide and convey diversified information.
- Typically, a variety of conditions, including office, warehouse and van/truck environment with adequate lighting and ventilation, and a normal range of temperature and noise level.
- Ability to work independently.
