Overview
Basepath Health is dedicated to expanding access to breakthrough cell and gene therapies. Basepath's AI-native operating platform for advanced therapies combines intelligent workflows across clinical, operational, and financial processes with longitudinal patient navigation. Basepath Health enables health systems to sustainably scale and manage cell and gene therapy delivery from patient identification through long-term outcomes while providing the foundation for value-aligned commercial models with pharmaceutical manufacturers and payers.
Basepath Health is seeking a full-time Advanced Therapies Patient Navigator to support patients and families throughout complex cell and gene therapy (CGT) and specialty treatment journeys.
Location: Candidates must reside in or near the Kansas City metropolitan area and be available for occasional in-person visits with local hospital partners.
Role Type:Full-time
Compensation: Competitive salary and equity opportunity commensurate with experience
Job Summary
The Advanced Therapies Patient Navigator plays a critical role in helping patients and families successfully navigate their cell and gene therapy (CGT) and specialty treatment journey. Operating at the intersection of patient advocacy and support, care coordination, and community health, this role serves as a consistent, trusted partner throughout the entire multi-year treatment journey, from initial outreach and education through long-term post-treatment follow-up.
The Navigator works closely with partner hospital care teams to help patients overcome social, financial, logistical, and administrative barriers to care. Through compassionate guidance, proactive coordination, education, and resource connection, the Navigator helps ensure patients and families remain informed, engaged, and supported throughout their treatment journey. The ideal candidate is committed to health equity, excels at building trust across diverse communities, and demonstrates strong communication, emotional resilience, sound judgment, and exceptional organizational skills.
Using the Basepath technology platform, the Navigator coordinates workflows, tracks milestones, facilitates communication, and maintains visibility across the patient journey to help ensure critical steps are completed and barriers are addressed proactively.
This role is non-clinical in nature. All clinical assessments and treatment decisions remain the responsibility of licensed healthcare providers at partner hospitals. The Navigator must recognize when issues require escalation to the appropriate care team and maintain clear professional boundaries.
Qualifications
- Education: Bachelor’s degree in Nursing, Public Health, Social Work, or related health science field.
- Experience: 2+ years of experience in transplant coordination, specialty pharmacy, oncology support services, financial counseling, patient navigation, care coordination, or a related role.
- Insurance Navigation Proficiency: Demonstrated experience supporting insurance verification, benefits investigation, prior authorization, appeals, or financial navigation for complex medical treatments.
- Technology Proficiency: Experience using electronic health records (e.g., EPIC, Cerner), care management platforms, and other healthcare related digital tools.
- Communication: Strong verbal and written communication skills with the ability to explain complex healthcare processes in clear, patient-friendly language and collaborate effectively with patients, families, and care teams.
- Emotional Resilience: Experience supporting patients and families facing serious, chronic, rare, or life-threatening conditions, with demonstrated compassion, empathy, and professionalism in challenging situations.
- Organization: Strong organizational skills, attention to detail, and follow-through in managing complex, multi-step processes and maintaining timely and accurate documentation.
- Adaptability.Thrives in a fast-paced environment and able to adapt quickly as priorities and business needs evolve.
Preferred
- Masters degree in Public Health, Nursing, or equivalent combination of education and experience.
- Community Health Worker (CHW) certification or willingness to obtain certification.
- Bilingual in English and Spanish.
- Experience in oncology, stem cell transplant, cellular therapy, gene therapy, or rare disease care settings.
- Experience working with or alongside clinical care teams in hospital or specialty care environments.
- Familiarity with clinical trial pathways.
- Demonstrated ability to build trust and engage effectively with medically underserved, culturally diverse, or historically marginalized communities.
- Knowledge of social determinants of health, community resource navigation, and patient advocacy best practices.
Key Responsibilities
- Community Education & Outreach: Conduct community-facing outreach and educational initiatives in partnership with health systems to identify and engage individuals affected by rare and complex diseases. Build trust with underserved communities, conduct social determinants of health (SDOH) screenings, and connect patients and families to local disease-specific advocacy organizations and community resources.
- Education & Patient Onboarding:Provide consistent, non-clinical support to patients and families throughout the treatment journey, reinforce education from patient's care team, translate complex information into accessible language, and help address social, behavioral, financial, and logistical barriers to care.
- Prior Authorization, Insurance & Financial Navigation:Coordinate insurance verification, prior authorizations, appeals, and related approval processes while supporting patients and caregivers with access to financial assistance programs.
- Pre-Treatment Coordination & Care Logistics:Coordinate appointments, referrals, reminders, and travel arrangements in partnership with patient’s care team. Support ongoing communication among patient and families, care team members, manufacturers, and other stakeholders to ensure timely treatment access.
- Treatment Readiness & Long-Term Follow-Up: Support full sequence of treatment readiness activities and address any barriers to care. Coordinate long-term, multi-year follow-up and milestone assessments, escalate concerns to care team when appropriate, and support ongoing outcomes tracking and transition planning to adult care providers for eligible pediatric patients.
- Documentation, Reporting & Compliance: Maintain accurate and timely documentation of all patient interactions in Basepath platform. In partnership with patient’s care team, support consent and outcomes tracking, and ensure compliance with HIPAA and applicable organizational and regulatory requirements.
- Platform Development & Optimization: Partner closely with product and operational teams to provide real-world workflow insights, support new feature adoption, and contribute to the ongoing advancement of Basepath's technology platform.
Basepath is an Equal Opportunity Employer and is committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, sexual orientation, national origin, ancestry, age, disability, genetic information, marital status, veteran status, military service, citizenship status, or any other characteristic protected by applicable federal, state, or local law.
Basepath is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the recruitment and employment process. If you require an accommodation, please contact us to discuss your needs.
Pay: $65,000.00 - $100,000.00 per year
Work Location: Remote
