Job Overview
We are seeking a dynamic and organized Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and attention to detail will help create a positive first impression for visitors, clients, and team members alike. This position offers an exciting opportunity to utilize your office management skills, technical proficiency, and communication expertise in a fast-paced environment committed to excellence.
Schedule
- Part-time: 3 days per week
- Monday, Thursday, and Friday
- 10:00 AM – 6:00 PM
Duties
- Greet visitors and clients warmly, ensuring a professional and friendly atmosphere at all times.
- Handle inquiries efficiently and direct calls appropriately.
- Maintain accurate records through data entry, filing, and updating spreadsheets using productivity software such as Microsoft Office and Google Workspace.
- Schedule appointments, manage calendars, and coordinate meetings
- Perform insurance eligibility verification and submit prior authorization (authorization) requests to insurance companies.
Requirements
- Proven experience in office administration or receptionist roles
- Experience performing insurance eligibility verification and prior authorization (authorization) requests is required.
- Excellent computer literacy including proficiency in Microsoft Office Suite (Word, Excel), Google Workspace, spreadsheets, and data entry tools.
- Strong organizational skills with the ability to multitask effectively
- Exceptional customer service skills combined with professional phone etiquette and communication abilities.
- Bilingual in English and Chinese (Mandarin) is required.
- Demonstrated ability to handle confidential information discreetly while maintaining accuracy in data entry and record keeping.
Join us as a Front Desk Agent, where your enthusiasm for helping others meets your organizational talents! Be part of a vibrant team dedicated to delivering outstanding support while growing your professional skills in a lively environment. This paid position offers an excellent platform to develop your administrative expertise while making a meaningful impact every day.your administrative expertise while making a meaningful impact every day.
Pay: $19.00 - $20.00 per hour
Application Question(s):
- DO you have any experience in Eligibility check and Authorization request ?
Experience:
- Front desk: 1 year (Preferred)
Language:
- English (Required)
- Chinese (Required)
Work Location: In person
