Competitive compensation, plus tips! Compensation is comprised of an hourly rate of $16.50 plus pooled tips/gratuities.
Great opportunity for professional growth and restaurant operations experience.
Job Description: Server Reports to: Service Manager
Job Summary: Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to show our guests such a marvelous time, they will want to return.
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Promote, work, and act in a manner consistent with the mission of CocoPalm Restaurant.
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Present menus to guests and answer questions about menu items, beverages, and other restaurant functions and services.
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Monitor and observe guests' dining experience to ensure guests are satisfied with the food and service and respond promptly and courteously to correct any problems.
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Take food or beverages orders from guests.
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Explain to guests how various menu items are prepared, describing ingredients and cooking methods.
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Inform guests of menu changes and daily specials and make recommendations you genuinely feel your guests will enjoy.
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Write guests’ food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
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Garnish and decorate dishes in preparation for serving.
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Serve food or beverages to guests and prepare or serve specialty dishes at tables as required.
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Prepare hot, cold, and mixed drinks for guests, and chill bottles of wine.
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Describe and recommend wines to guests.
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Check guests’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
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Bring wine selections to tables with appropriate glasses and pour the wines for guests.
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Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
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Remove dishes and glasses from tables or counters and take them to kitchen for cleaning.
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Prepare checks that itemize and total meal costs and sales taxes.
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Collect payments from guests.
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Thank guests for their visit and invite them to return.
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Clean tables or counters after guests have finished dining.
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Assist host or hostess by answering phones to take reservations or togo orders, and by greeting, seating, and thanking guests.
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Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
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Stock service areas with supplies such as coffee, food, tableware, and linens.
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Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
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Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
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Fill salt, pepper, sugar, cream, condiment, and napkin containers.
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Attend all scheduled employee meetings and offers suggestions for improvement.
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Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
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Fillin for fellow employees where needed to ensure guest service standards and efficient operations.
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Provide guests with information about local areas, including giving directions.
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Cash registers, Pointofsale terminals, POS software, and workstations
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Credit card processing machines
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Personal computers, tablets, smart phones and/or handheld devices
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Software Office suite, webbased applications, etc.
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Commercial use cutlery
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Upon being hired you must provide documentation that proves you can work legally in the United States.
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Once employed you will be required to pass the Food Handler’s Certificate and RBS Training exams, unless your certificates are current.
Step into the heart of Havana without leaving town. At CocoPalm Restaurant, we bring the bold, soulful flavors of Cuba to your table with authentic recipes passed down through generations of our family. From slow-roasted lechón and hand-rolled empanadas to refreshing mojitos and rich Cuban coffee, every dish is crafted with passion, tradition, and a dash of Caribbean flair. Whether you're here for a lively night out at our nightclub or a cozy family meal, our vibrant atmosphere, authentic food, and warm hospitality make every visit unforgettable. ¡Bienvenidos!
