Responsible for Supervising the Coordinators to have successful coordination in Marketing department.
Deployment and coordination of property contests including ordering, selection of materials, setup, décor and selection of prize-winners.
Management and maintenance of promotional materials such as décor, promotional merchandising and other promotional tools.
Working with event staff to setup events, administer contests, issue prizes and ensure proper procedures or rules are followed.
Management of property social media accounts and property website.
Includes coordination with corporate digital team.
Responsible for booking and managing property entertainment acts and events.
Setup and deploy CMS promotions accurately and in a timely manner.
Handle routine customer complaints and incidents, and exhibit the appropriate discretion to define situations requiring the attention of supervisory personnel.
Seek to resolve all situations in a manner that maintains positive guest relationships.
Must be able to work a flexible schedule as required by business operations, including nights, weekends and holidays; shifts may change based on business needs.
Responsible for inventory control of all documents and supplies used by department personnel.
All other duties as assigned.