Operations & Marketing Assistant
$18–20/hr | In-Person | Cicero Hospitality Group
Reports to: Director of Marketing & Events
Key Responsibilities
Marketing & Brand Support
- Assist with organizing content creation schedules across restaurant and hospitality brands
- Support on-site photo and video shoots (staging, setup, coordinating talent/models, prop organization)
- Research and coordinate with local influencers, creators, and brand partners
- Build and maintain media contact lists and assist with PR outreach to local publications
- Update marketing calendars with holidays, seasonal campaigns, community events, and promotional opportunities
- Research competitor marketing campaigns, promotions, menus, and local hospitality trends
- Organize digital content libraries including photography, video assets, and brand materials
Restaurant & Hospitality Operations Support
- Update menus, pricing, and promotional items in design platforms like Canva and operational systems like Toast POS
- Ensure menus and marketing materials are updated consistently across all restaurant locations
- Assist with quality checks on printed collateral, signage, menus, and in-store marketing displays
- Organize storage areas, event inventory, branded materials, and operational supplies
- Coordinate supply pickups, deliveries, and errands between restaurant locations
Events & Guest Experience
- Assist with private event coordination and client follow-up communication
- Support outbound outreach for private dining opportunities, corporate bookings, and local partnerships
- Update event documents and event listings as needed
- Coordinate vendor communication including photographers, florists, entertainment, rentals, and local partners
- Assist with on-site event setup and preparation as needed
Administrative & Research Support
- Maintain internal team calendars including holidays, campaigns, events, and deadlines
- Conduct market research on competitors, hospitality trends, and partnership opportunities
- Help manage spreadsheets, reporting documents, checklists, and organizational systems
- Support leadership team with miscellaneous operational and administrative projects
- Assist with execution of special projects across multiple hospitality brands
Ideal Candidate
- Highly organized and proactive
- Comfortable balancing creative and operational tasks
- Strong communication and writing skills
- Familiarity with hospitality, restaurants, events, or marketing is a major plus
- Comfortable working independently and managing multiple priorities
- Reliable transportation required (role involves visiting multiple locations)
Pay: $18.00 - $20.00 per hour
Benefits:
Work Location: In person
