Optician Responsibilities
- Assist patients in selecting frames, lenses, and lens enhancements based on prescription, lifestyle, and visual needs.
- Accurately interpret and process eyeglass prescriptions written by the optometrist.
- Measure pupillary distance (PD), segment heights, and other optical measurements.
- Educate patients on lens options, coatings, materials, and warranty programs.
- Verify insurance eligibility and explain vision benefits to patients.
- Submit and track eyewear orders through optical vendors.
- Adjust, repair, and fit eyewear to ensure patient comfort and satisfaction.
- Troubleshoot eyewear issues and provide effective solutions.
- Maintain optical displays and inventory of frames and optical products.
- Follow up with patients regarding eyewear orders and satisfaction.
Optical Lab Technician Responsibilities
- Operate and maintain optical laboratory equipment.
- Inspect lenses and completed eyewear for quality, accuracy, and compliance with prescriptions.
- Edge, mount, and assemble lenses into frames when applicable.
- Perform minor repairs, adjustments, and replacements of eyewear components.
- Maintain inventory of lab supplies and equipment.
- Ensure all laboratory work meets practice quality standards.
- Adhere to safety procedures and manufacturer guidelines for equipment operation.
- Keep laboratory work areas clean, organized, and compliant with office standards.
Administrative Responsibilities
- Assist with scheduling and patient flow when needed.
- Support front office operations during high-volume periods.
- Maintain confidentiality and comply with HIPAA regulations.
- Participate in team meetings and ongoing training programs.
Education:
- High school or equivalent (Required)
Experience:
- lab/optical: 1 year (Required)
Work Location: In person
