Description:
Job Title: Scheduling Coordinator Green Hills Dental is a privately held practice that is seeking a skilled and motivated Scheduling Coordinator to join our team. As a Scheduling Coordinator, you will work closely with our Office Manager, dentists and other team members to provide exceptional dental care to our patients.
Scheduling coordinator:
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Develops and maintains doctor/hygienist schedule to meet practice goals
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Responsible for answering incoming calls to include new patient calls, emergencies, scheduling patient appointments, requesting records and follow-up
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Manage unscheduled list, asap list, treatment list, to ensure patients follow through to meet scheduled goals
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Greeting and check patients in and out for and after treatment and updating patient information
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Responsible for answering phone calls and addressing patient questions and concerns
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Educate and consult patients discussing treatment needs and present treatment plans
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Document patient dental treatments and financial transactions, to include signing of financial arrangements, prepayments for large cases, financing and charges collections
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Post patient payments to patient ledger
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Follows office procedures for patient referrals
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Respond to doctor, patient and employee concerns and inquiries and seek assistance when necessary
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General office duties and other duties required
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Scan all patient communication into patient chart
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Call unconfirmed patients for following days appointments
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Give each patient an appointment card
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Send out New Patient “Welcome Email” that includes new patient paperwork link
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Enter new patient paperwork into practice management software (Dentrix)
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Work closely with the insurance coordinator on any changes to existing insurance or new patients
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Update patient files
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Notify the office of any changes to the schedule
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Perform general office duties
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Participating in and contributing to monthly team meetings
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Contribute to the cleanliness of office
Benefits
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401(k)
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Health insurance
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Vision insurance
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Life Insurance
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Paid time off
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Paid holidays
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Bonus structure
Requirements:
Requirements
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High school diploma or equivalent (Required)
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Experience in a dental front desk role (Required)
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Knowledge of Dentrix Software (Preferred)
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Strong multi-tasking and organizational skills
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Excellent communication and interpersonal skills
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Ability to work in a fast-paced environment
