Job Overview
Join our dynamic team as a Tow Truck Operator and become a vital part of roadside assistance and vehicle recovery services. In this energetic role, you will operate tow trucks to safely transport vehicles, assist stranded motorists, and perform vehicle recoveries with precision and professionalism. Your expertise will ensure quick, safe, and efficient service while maintaining excellent customer interactions. This position offers an exciting opportunity to showcase your mechanical skills, driving talent, and problem-solving abilities in a fast-paced environment dedicated to safety and reliability.
Duties
- Operate tow trucks, including flatbed and traditional tow trucks, to recover and transport vehicles efficiently and safely.
- Perform vehicle towing for various types of vehicles, including cars, trucks, and commercial vehicles, adhering to cargo securement protocols.
- Conduct basic vehicle troubleshooting, minor mechanical repairs, and automotive diagnostics to assess vehicle condition before towing.
- Safely load and unload vehicles onto tow trucks using proper techniques and equipment such as forklifts when necessary.
- Follow all safety procedures for vehicle recovery towing, cargo securement, and safe vehicle loading onto the tow truck.
- Assist with vehicle mechanics for truck drivers by performing minor mechanical repairs or diagnostics as needed.
- Provide excellent customer service by communicating clearly with clients, explaining services professionally, and managing conflict effectively when issues arise.
Skills
- Proven experience with automotive diagnostics, automotive repair, and basic mechanical knowledge of vehicles.
- Valid commercial truck driving license with experience in commercial driving environments.
- Strong understanding of cargo securement protocols and safe vehicle loading procedures.
- Skilled in conflict management to handle difficult situations calmly and professionally.
- Experience operating flatbed tow trucks or other specialized tow equipment such as car carriers or vehicle recovery towing units.
- Mechanical skills related to minor mechanical repairs, troubleshooting vehicle issues, and performing routine maintenance.
- Ability to drive manual transmission vehicles confidently across various terrains while maintaining safety standards.
- Knowledge of load & unload procedures ensuring the safety of all personnel involved in the operation.
- Familiarity with forklift operation for loading or unloading heavy or awkward items when necessary.
- Excellent customer service skills with a focus on clear communication and professionalism during stressful situations.
Join us in delivering dependable roadside assistance that keeps drivers moving forward! We value energetic professionals who are committed to safety, technical excellence, and outstanding customer care in every tow truck operation they perform.
Pay: $13.00 - $20.00 per hour
Benefits:
- Paid time off
- Paid training
Work Location: In person
