Help Wanted – Administrative & Operations Support | Hanania Acura of Orange Park
Hanania Acura is seeking a highly organized, detail-oriented, and proactive individual to join our team in a key support role for Acura. This position requires multitasking across departments and locations, with hands-on involvement in dealership operations, vendor management, and compliance.
Primary Responsibilities:
Daily management of CIT schedules in CDK and DealerOps
Submission and tracking of factory rebates (new car) and maintaining accurate rebate schedules
Address aged balances or failed claims
Maintain DMV tag/title supplies for F&I; assist with audits
Manage accounts receivable schedules in DealerOps; organize deposit and overpayment documentation
Process check requests or credit card refund forms for aged deals
Perform daily operational run between Audi Jacksonville & Audi Orange Park (picking up deal folders, checks, mail, etc.)
Create and upload two HRIZN-generated blogs daily (one per store) to Dealer.com
Produce monthly used car inventory reports (over $50K and over 100K miles)
End-of-month deal reconciliation and cashier receipt verification
️ Software & Program Knowledge:
CDK (F&I, Sales, AGRI, DSDA, Schedules)
DealerOps (F&I, Accounting, Admin)
Dealertrack & DLR DMV (Vehicle/Deal Inquiry)
HRIZN (AI blog generator)
Dealer.com (Web content updates)
General office equipment and systems, including supply ordering platforms
✨ Additional Duties:
Manage and liaise with office vendors (coffee, cleaning, shredding, toner, etc.)
Maintain and replenish supply closet and office materials
Assist with vendor quotes and yearly compliance postings
Help with holiday decorating (including the dealership Christmas tree!)
Support deal compliance processes and help resolve "kicked" deals
Notary Public certification is a plus
Qualifications:
Prior dealership experience or familiarity with F&I and accounting processes
Strong understanding of dealership software systems
Ability to work independently, travel between stores daily, and manage time efficiently
Strong communication skills and an outgoing, customer-friendly presence
A desire to learn, grow, and build a long-term career in automotive
Solid work ethic and a positive attitude
Ability to work evenings and weekends
Valid driver’s license
Must pass a background check and hair follicle drug screen
