Job Overview
Join our dynamic Optometry practice as a Front Desk Receptionist - Assistant, where you will be the welcoming face and vital first point of contact for our patients. This energetic role combines patient interaction, administrative excellence, and clinical support to ensure a seamless experience from check-in to check-out. Your enthusiasm and attention to detail will help foster a positive environment, support accurate medical documentation, and uphold the highest standards of patient care and confidentiality. If you thrive in a fast-paced setting and are passionate about eye health, this is the perfect opportunity to grow your career in a vibrant medical office.
Duties
- Greet patients warmly, verify appointments, and facilitate smooth patient flow throughout the office
- Collect and process patient intake information, including insurance details and medical history
- Maintain strict adherence to HIPAA regulations and clinical confidentiality policies to protect patient information
- Manage electronic health records (EHR/EHR), ensuring accurate documentation of patient visits, test results, and treatment plans
- Assist with ophthalmic patient examinations by preparing necessary equipment and supporting clinical staff with procedures like imaging
- Support medical office operations by scheduling appointments, answering phone inquiries, and managing medical records with precision
- Uphold aseptic techniques during clinical interactions to prevent infection and ensure patient safety
- Provide exceptional patient service by addressing questions, explaining procedures clearly, and ensuring comfort throughout visits
Qualifications
- Prior experience in a medical office setting, Optometry or Ophthalmology practice highly preferred
- Knowledge of medical terminology, anatomy related to eye health, and physiology fundamentals
- Familiarity with EMR/EHR systems for managing electronic health records efficiently
- Experience operating ophthalmic diagnostic imaging equipment is a plus
- Strong understanding of HIPAA regulations and commitment to maintaining patient confidentiality at all times
- Excellent communication skills with a focus on patient service and care delivery
- Basic retail math skills for handling billing or optical sales when needed
- Demonstrated ability to work in a fast-paced environment while maintaining professionalism and attention to detail
Join us in making a difference by providing compassionate care in a lively team environment. Your dedication will help us deliver exceptional eye care experiences while advancing your career in the thriving field of ophthalmology!
Pay: $17.00 - $21.00 per hour
Benefits:
Application Question(s):
- How many years of reception experience do you have?
Education:
- High school or equivalent (Preferred)
Language:
Work Location: In person
