Job Overview
Join our dynamic team as a SERVPRO Restoration Supervisor, where you will lead and oversee restoration projects to help clients recover from water, fire, mold, and other property damages. The Restoration Supervisor assigns, coordinates, controls, and performs work activities on restoration projects to successfully fulfill service needs and facilitate a positive customer experience. As the front-line representative of the SERVPRO brand, the Restoration Supervisor demonstrates to customers and clients the company’s Here to Help commitment.
Responsibilities
- Facilitate a positive customer experience and ensure customer satisfaction of services.
- Communicate clear expectations to Restoration Technicians and supervise their activities.
- Coordinate and perform restoration processes as scheduled and ensure quality control.
- Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers.
- Follow and oversee safe work practices and adherence to safety and risk management guidelines.
- Document a detailed and accurate job file to support the services provided.
- Manage and control labor and consumable usage on assigned projects. Manage assets by protecting and using equipment and materials properly.
- Coach and train Restoration technicians.
- Communicate with Restoration manager and office staff on project progress and issues.
- Participate in rotating on-call shifts.
- Perform daily, weekly, and monthly vehicle maintenance and equipment maintenance, as assigned.
Skills
- High school diploma/GED.
- IICRC WRT certification required.
- Minimum 1 year of experience in the restoration industry.
- Experience in a supervisor role preferred.
- Effective written and oral communication skills.
This supervisory role offers an exciting opportunity to make a tangible difference in people’s lives by restoring their homes and businesses. We value energetic leaders who thrive on teamwork, problem-solving, and delivering outstanding results. Join us in creating safe, clean environments while advancing your career in the restoration industry!
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Application Question(s):
- Are you an IICRC certified Water Restoration Technician or do you have other IICRC certifications?
- Do you have a valid driver's license?
Work Location: In person
