Job Summary
We are seeking an energetic and welcoming Door Person to serve as a first point of contact for customers during events at Liberty Hall, ensuring a positive and professional experience from the moment they arrive. In this dynamic role, you will manage the crowd and uphold the highest standards of hospitality and customer relations. Your friendly demeanor, attention to detail, and ability to handle multiple tasks will contribute significantly to creating a warm, safe, and efficient environment for all customers. This paid position (also receives tips on top of hourly wage) offers an exciting opportunity to be part of a vibrant team and see some sweet shows.
Responsibilities
- Maintain cleanliness of the entrance area, lobby, and surrounding spaces to uphold a welcoming environment.
- Help setup seating and bar for events.
- Control access by verifying customer tickets, managing security protocols, and helping supply the bar when necessary.
- Support conflict management efforts by calmly resolving customers concerns or disputes with professionalism and tact.
- Collaborate with team members in box office and event operations to ensure seamless flow for our customers.
- Follow safety procedures when required; communicate effectively with emergency responders if needed.
Qualifications
- Previous experience in hospitality or event management is preferred.
- Familiarity with ticketing systems is advantageous.
- Ability to perform heavy lifting and manual handling safely; comfortable working on your feet for extended periods.
- Strong customer service skills with a friendly attitude; excellent conflict management abilities.
Join us in creating memorable experiences for our customers by providing outstanding service as a vital part of our team!
Pay: From $10.00 per hour
Work Location: In person
