Summary: Manages assigned shift including supervision of on-deck employees, maintenance of pool environment and
interaction with students and parents. Performs as an expert on all levels of the GSS curriculum. Demonstrates thorough
knowledge of GSS policies and practices.
Duties and Responsibilities include the following:
1. Provides leadership, discipline, and constructive feedback to instructors and deck assistants to ensure quality
delivery of the Goldfish Swim School curriculum.
2. Conduct daily pre-shift meetings and prepare the deck for the shift.
3. Conducts periodic evaluations of instructors and deck team.
4. Interacts with parents/guardians to discuss student progress. Acts as a GSS “ambassador” to ensure customer
satisfaction.
5. Completes daily Deck Supervisor logs on assigned shift and monitors the children’s attendance.
6. Coordinates tasks required to ensure the cleanliness of the pool facility.
7. Helps arrange for replacements for absent employees.
8. Maintains the appropriate levels of chemicals for the pool environment.
9. Act as substitute swim instructor when necessary.
10. As a member of the deck supervisor team, suggests areas for improvement and implements corrective action
through in-service’s or other training.
11. Participates in training/in-services as required.
Safety Standards: The safety of our swimmers, parents and team members is of the utmost importance. Goldfish Swim
School follows all CDC and WHO safety standards along with following any local guidelines. In addition here are some
additional safety precautions and procedures we follow:
- Every shift has an on-staff cleaner to sanitize high touch areas in our lobby and pool areas.
- Our pools are disinfected with chlorine to provide the safest swimming environment
