Seeking a friendly, service oriented and organized self-starter that can work independently for a small HVAC business with exceptional customer service to join our team. If you are one that likes to have your hands in multiple pots then this is the position for you! You will be the owners right hand person overseeing the office and responsible for the coordination of residential, commercial and multi-family services.
Responsibilities:
· Generate service tickets
· Route and optimize calls to appropriate technicians to keep service turning
· Schedule and create estimates
· Communicate with technicians regularly
· Seek authorizations for warranty companies, property managers, homeowners, etc.
· Bill and collect payments for services rendered
· Other miscellaneous administrative/executive tasks
Qualifications:
· Strong written and verbal communication skills
· Must exhibit professional image and behavior
· Exceptional customer service and interpersonal skills
· Great work ethic and attendance
· Must be able to work in a fast-paced environment and multi-task
· Must be able to work independently
· Ability to problem solve issues
· Must be proficient with computers, word processing and spreadsheet software
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Office: 3 years (Required)
- Customer service: 3 years (Required)
Ability to Relocate:
- Tempe, AZ 85282: Relocate before starting work (Required)
Work Location: In person
