Description:
Bring your dog to work? That’s right! Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual that will be the first point of contact as a Pet Parent Coordinator. This person should love dogs- and, upon successful completion of training, you can even bring YOUR dog to work with you! What a bonus!
About the Pet Parent Coordinator Role:
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The focus of this job is making connections with Pet Parents and their pups.
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Greet everyone who walks in or out of Dogtopia.
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Answer Pet Parent questions over the phone and in person.
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Check pups in and out of daycare.
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Share information about our daycare packages and memberships with Pet Parents.
About US:
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We love and care for our Pet Parents’ pups like they are our own.
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We provide you with the industry's best training in dog behavior and care.
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A big part of our success: we hire great people, who love dogs, and we treat them exceptionally well and reward them for their excellence.
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It’s always bring your dog to work day!
About YOU:
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You love dogs.
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You are 18+
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You’re fast-paced, with a strong sense of urgency.
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You thrive when you have multiple challenges on your plate.
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You like meeting and interacting with new people.
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You like to work with others and build a teamwork consensus.
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You’re lively, enthusiastic, and a very strong communicator.
Supplemental pay
Additional benefits
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Flexible schedule
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Dental insurance
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Vision insurance
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Referral program
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Employee discount
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Pet rider program
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Other
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Paid time off
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Health insurance
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Disability insurance
Requirements:
Required Skills/Abilities:
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Excellent organizational skills and attention to detail.
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This person is a self-starter, flexible, has a high level of integrity and is action and goal-oriented in a fast-paced, team-oriented, collaborative environment.
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Must be energetic, proactive, and a creative problem solver.
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Excellent sales and customer service skills.
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Strong verbal and written communication skills
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Ability to multi-task in a high-paced environment and at times stressful environment.
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Must have a friendly and professional phone and email etiquette.
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Jack of all trades, roll up your sleeves type of person. This role is integral in growing the business alongside the General Manager.
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Not afraid to jump in whenever and wherever is needed. Committed to the success of the team and not just the individual role.
Education and Experience:
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1-2 years in a sales or customer service-related role
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Excellent customer service skills
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Previous sales experience (preference for prior work in a sales quota structure)
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Functional computer skills required – MS Office basic programs (word, excel), Internet, Basic computer program software use.
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High school diploma required.
Physical Requirements:
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Prolonged periods of sitting at a desk and working on a computer.
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Must be able to lift 50 pounds at times.
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Must be able to check dogs in and out and manage leashed dogs during the check in process.
Other Requirements:
