As a receptionist at My Kids Have Paws you are the first contact for our clients, so you are responsible for the beginning and end to a client's visit. Our front end employees have many responsibilities including by not limited to:
Bilingual Spanish is a plus!
Job Responsibilities:
- Greet Clients
- Check in patients
- Maintain check in organization and follow company processes and standards for checking in appointments and surgeries.
- Record all client conversations
- Maintain client confidentiality
- Communicate with other veterinary clinics for records purposes
- Ensure that lobby stays cleaned and organized
- Work with the Doctor and Tech team to ensure that patients receive proper treatment and communicate proper discharge information to clients.
- Check out patients and accept payments- Ensure all invoices and payments are posted correctly.
- Fulfill operational roles/responsibilities based on the needs of the clinic
Requirements:
- Must have compassion for animals and be comfortable handling animals
- A positive attitude and willingness to learn and grow is necessary
- Ability to maintain conversation and communicate effectively with clients in person and on the phone
- Knowledge of Google docs, Google sheets, and Gmail is a plus
- Must be flexible to work Mon-Friday 8am-8pm and available to work a 20-40 hours per week/4-10 hour shifts
- Experience a plus, but not required
- Must be able to multi-task throughout the day and able to work at a quick and efficient pace
Compensation will be based on experience.
Benefit Conditions:
- A waiting period applies
- Benefit eligibility based on hours worked
Work Location:
- 169 Waterfront Way Dalton, GA 30720
Work Remotely
Pay: $13.00 - $17.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Uniform allowance
- Vision insurance
Experience:
- Veterinary: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person
