JOB DESCRIPTION :
The Retail Sales Associate delivers world-class customer service by receiving and processing packages, operating copiers, and other office-related duties. They expertly advise our valued customers by providing accurate information on our array of products, services, and best-value options. Ideal candidates would have previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. They must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
We work with the Unemployment Office.
RESPONSIBILITIES:
- Deliver world-class customer service to walk-in customers and telephone inquiries
- Continuously practice good listening skills with customers, UPS Store team members, and leadership
- Take action to learn all product and service offerings, alternative solutions, and industry trends
- Operate all equipment, software, and devices in an expert fashion and is willing to teach others
- Maintain a clean, organized, and safe working environment
- Provides prompt and efficient packing and shipping expertise
- Empathize with and manage demanding, impatient, and/or frustrated customers to turn stressful events into positive experiences
- Manage the logistics of small to medium projects, follow through to completion, and update all parties as needed
- Open and close the store and perform end-of-day accounting, etc.
- Produce or design, proof, and update materials for print projects using Adobe and Microsoft Suites
- Manage inventory
Job Type: Part-time
Pay: From $16.50 per hour
Education:
- High school or equivalent (Preferred)
Work Location: In person
