Harrisburg and Community Hospital are looking for a Casual/Per Diem Information Representative to join their team. This position would support both campuses.
This is a true casual/as needed schedule. The schedule is flexible, but it varies times and days. Day time hours are required. Ability to pick up extra shifts but will work at least 2 shifts a month. Weekends and 1 holiday a year are included. Apply today!
Purpose:
Greet and provide accurate and useful information to visitors and patients relative to patients, hospital facilities, services, and activities in a manner consistent with good customer relations.
Responsibilities:
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Ensure that workstations are adequately stocked with necessary materials to provide customers with current and accurate information.
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Dress appropriately for a business setting and give attention to personal grooming.
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Provide pleasant greeting and information and assistance to the public regarding patients, the hospital, and medical offices in compliance with hospital guidelines.
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Attend regular staff meetings and participate in the implementation of activities within the hospital when requested by supervision.
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Comply with the hospital's policy regarding punctuality and regular attendance.
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Answer and transfer calls in accordance with hospital guidelines for customer service.
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Demonstrate competence with the computer and attend all necessary training programs to remain current with skills.
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Completion of High School graduation.
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1 year of minimum experience in a similar position.
- Experience working in a health care environment helpful.
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Excellent communication and customer service skills essential.
- Basic knowledge of Windows software needed.
Licensure, Certifications, and Clearances:
UPMC is an Equal Opportunity Employer/Disability/Veteran
