Job Title: Commercial/Residential Drain Cleaning Technician
Location: Salem, NH (1 hour service radius)
Job Type: Full-Time
Reports To: Company Ownership
Compensation: 30% commission based position. Average employee receives $5,000.00-$6,000.00 a month.
Schedule: M-F, some weekends/on-call
Job Summary:
We are seeking a skilled and reliable Commercial/Residential Drain Technician to join our growing service team. The ideal candidate will have hands-on experience in diagnosing and resolving drain and sewer line issues in commercial settings using industry-standard tools and equipment. This position requires a strong work ethic, attention to detail, customer service skills, and the ability to work independently or as part of a team.
Key Responsibilities:
- Respond to service calls for commercial drain issues including clogs, backups, and slow drains.
- Operate mechanical and high-pressure water jetting equipment to clean and maintain sewer and drain systems.
- Perform video inspections using CCTV drain cameras to identify blockages or damage.
- Locate and mark underground sewer and drainage lines using electronic locators.
- Communicate effectively with customers and internal teams regarding diagnostics, repair solutions, and service completion.
- Maintain proper records of services performed, materials used, and customer interactions.
- Follow all safety guidelines, protocols, and regulations.
- Maintain company equipment, tools, and service vehicles in clean and operable condition.
- Participate in on-call rotation and respond to emergency calls as needed.
- Upsell additional services and preventive maintenance agreements when appropriate.
Required Qualifications:
- High School Diploma or GED required.
- 3+ years of experience in commercial or residential drain cleaning or plumbing services preferred.
- Working knowledge of drain cleaning equipment, including: Cable machines / drain snakes, High-pressure water jetters, Sewer inspection cameras and Line locators.
- Valid driver’s license with clean driving record.
- Ability to lift 50+ lbs, work in confined spaces, and perform physical labor for extended periods.
- Strong problem-solving skills and mechanical aptitude.
- Excellent communication and customer service skills.
- Ability to read blueprints, schematics, or service orders (preferred).
- Must be dependable, punctual, and able to work independently.
- Willingness to be on-call and respond to after-hours or emergency situations.
Preferred Qualifications (Not Required):
- Experience working in restaurants, hospitals, retail, industrial, or multi-tenant commercial properties.
Work Environment:
- Job sites include commercial kitchens, rooftops, basements, parking lots, and utility tunnels.
- Exposure to waste water, confined spaces, and variable weather conditions.
- Must be comfortable working in high-pressure and fast-paced environments.
Job Type: Full-time
Projected Total Compensation: $5,000.00 - $6,000.00 per month
Work Location: In person
