Benefits/Perks
Flexible hybrid work-from-home schedule
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Competitive compensation
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Career advancement opportunities
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Paid time off
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401k match
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Mileage reimbursement for work-related trips (excluding office commutes)
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Provided with MacBook Pro (Jobber, QuickBooks, T-Mobile DIGITS, ADP)
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Job Summary
NorthShire Inc., a landscaping company specializing in landscape maintenance and commercial snow plowing, is seeking a highly organized Office Manager for a hybrid work-from-home role. As the first full-time office employee, you will take over critical administrative tasks from the company president/owner, ensuring smooth and efficient operations. Responsibilities include managing schedules, handling invoices, negotiating with vendors, maintaining office systems, and leveraging field-based CRM tools like Jobber for scheduling, estimating, and invoicing. The ideal candidate is comfortable answering phones, has expertise in QuickBooks, and thrives in a dynamic, home-service-based environment.
Responsibilities
Manage calendars for appointments, meetings, and field operations
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Optimize office processes and implement efficient systems using Jobber and QuickBooks
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Pay and record invoices, ensuring accurate general office budget maintenance
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Negotiate contracts and pricing with vendors and service providers
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Collaborate with ADP for payroll, hiring, benefits, and tax form management
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Utilize Jobber to:
Apply customer tags and fill custom fields for comprehensive data management
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Enroll regular mowing customers in autopay for steady cash flow
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- Explore AI Receptionist for after-hours call handling
Answer phones and communicate effectively with clients and team members
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Perform occasional work-related trips (e.g., bank, office supply store, jobsite check-ins) with mileage reimbursement
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Qualifications
High school diploma/GED required; some college preferred
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Proven experience as an Office Manager, preferably in a home-service-based company
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High level of expertise in QuickBooks; experience with Jobber or similar field-based CRM is a plus
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General understanding of landscape maintenance, landscape construction, and commercial snow plowing
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Proficient in Microsoft Office, Excel, and Outlook and/or Mac/Google Drive equivalent
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Excellent time management, problem-solving, and attention to detail
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Strong verbal and written communication skills
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Ability to work independently from a home office with:
Personal cell phone
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Dedicated home office/workspace
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Dependable transportation for occasional office/shop visits
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Experience with T-Mobile DIGITS, ADP, or similar VOIP/payroll systems is a plus
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Work Environment
Hybrid role with significant work-from-home flexibility
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Occasional travel to office/shop locations as needed
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- Work-related trips (e.g., bank, jobsite check-ins) eligible for mileage reimbursement
Flexible work from home options available.
