It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.
At Dutch Bros, our mission is simple but powerful: we are in the relationship business, and we exist to make a massive difference, one cup at a time. Philanthropy is core to our identity, but our approach is uniquely Dutch Bros—built on high energy, speed, and deep connection to our shops rather than traditional fundraising models or siloed corporate social responsibility (CSR) programs. Our giving portfolio is dynamic—encompassing National Giving events, local shop givebacks, and community activations funded both through corporate and foundation dollars—and is built to fuel brand engagement, support our incredible shop crew, and amplify our unique culture of speed, quality, and service.
The Senior Community Giving Specialist is a business-minded, relationship-driven individual contributor responsible for driving the operational execution, platform management, and cross-functional integration of our giving portfolio. Reporting directly to the Director of Philanthropy, this role functions as the operational backbone of the team, managing the complex technology systems and project lifecycles that power our giving campaigns, volunteer mobilizations, corporate impact sponsorships, and foundation initiatives.
Because we exist to support the front lines, a huge part of this role is collaborating closely with our field operators. You will focus on continuous process improvements, creating clear educational resources, and offering hands-on system support to ensure our shops can execute giveback days flawlessly. This role is an exceptional fit for experienced Dutch Bros shop managers and /or operators who want to bring their deep, hands-on understanding of our shop culture and field realit ies to a corporate campaign and platform level. Since our programs are funded through corporate and foundation dollars, the ideal candidate must approach giving through an execution lens—balancing a heart for making a massive difference with a mind for operational excellence.
1. Platform Management & Dual-Entity Impact Tracking
Serve as the functional system administrator and operational lead of Dutch Bros’ internal giving and grant management platforms (e.g., Benevity), maximizing system efficiency and data integrity for both corporate and foundation allocations.
Responsible for the creation, implementation, and maintenance of all technical workflows, internal platform communications, and operational documentation, ensuring proper segmentation between corporate expenses and foundation grants.
Establish and monitor strict compliance guardrails for local shop givebacks and community activations, ensuring all activities align with public company reporting regulations, brand guidelines, and foundation compliance rules.
Track and compile detailed metrics on Operator participation, platform adoption, and local program execution, providing accurate , clean data to support broader corporate reporting and measure performance against regional goals.
2. Field Collaboration, Process Improvement & Education
Lead the operational execution and scaling of National Giving events, local shop givebacks, and community activations (e.g., Dutch Luv, Buck for Kids, Drink One for Dane), ensuring project roadmaps directly support business objectives and Dutch Bros’ culture.
Field Partnership & Process Improvement: Actively partner with the field to gather on-the-ground feedback; use these insights to continually refine giving processes, eliminate operational friction, and improve execution at the shop level.
Education & Support: Develop and deliver engaging, easy-to-understand educational tools, training guides, and platform resources to empower field operators and shop crews to successfully participate in and champion community giving initiatives.
Act as the primary project manager for enterprise-wide giving initiatives, driving timelines and deliverables across internal Marketing, Communications, Legal, and Operations teams without direct reports.
Maintain central giving resources, ensuring cross-functional corporate partners are fully aligned on project goals, timelines, and execution metrics.
3. Cross-Functional Integration & Brand Consultation
Serve as the primary operational point of contact for corporate giving tech vendors, designated foundation partners, and key field stakeholders, managing system updates and change-management communications smoothly.
Operational Grounding & Pride in Execution : The distinct ability to see the deep business value in structural, administrative, or what others may consider “ mundane ” tasks—understanding that perfect execution on small details is what makes massive differences possible.
Strong Communication Skills : Excellent verbal and written communication skills, with near-flawless grammar, proofreading capabilities, and the ability to draft clear, professional resources.
Heart for Giving & Collaborative Spirit : A deep, genuine passion for philanthropy and community impact, paired with an inherently supportive, cooperative “ team-first ” attitude.
Agility & Growth Mindset : The flexibility to quickly shift, pivot, and adapt in a fast-paced, high-growth business environment while always keeping the how (relationships, culture, and kindness) just as important as the what (metrics and execution goals).
Education: BA/BS in Business Administration, Marketing, Communications, or a related field required , or equivalent professional experience.
Experience: A minimum of 4 years of progressive experience managing complex corporate programs, brand-driven giving initiatives, system platforms, or corporate foundation operations. A proven background as a Dutch Bros Shop Manager or Operator is highly valued and considered an outstanding fit for this role, as is experience in a corporate retail, hospitality, or Quick Service Restaurant (QSR) environment .
Platform & Systems Expertise: Proven experience managing or learning enterprise program software and grant management platforms (e.g., Benevity) to track multiple distinct funding streams (corporate vs. foundation) is highly preferred. Near-expert proficiency in Microsoft Office/365 programs (including advanced Excel) and Smartsheet is required to independently manage project timelines, data tracking, and campaign workflows. (For internal shop managers/operators, a strong aptitude for mastering these digital platform tools is required).
Schedule: Full-time, following a 4-day on-site schedule (Monday–Thursday in-office, Friday remote), with flexibility required for occasional evening or weekend community events.
Constantly operates a computer and other office productivity machinery, such as calculators, copy machines, computers, and office equipment
If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!
