The Regional Property Manager is responsible for the strategic oversight, financial performance, and operational success of a portfolio of multifamily communities. This role provides leadership to onsite teams, ensures alignment with ownership objectives and management agreements, and drives asset performance through disciplined execution, reporting, and accountability. The Regional Property Manager acts as a senior leader within the organization and is expected to demonstrate readiness for expanded responsibility, including Vice President–level leadership.
Essential Duties
Compliance, Safety, and Office Protocol
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Ensure the property is maintained to company standards, clean, and compliant with all safety and regulatory requirements.
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Complete all required regulatory training and ensure team compliance.
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Adhere to all applicable laws, fair housing regulations, and company policies.
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Reduce risk and liability through proactive inspections, preventative maintenance, and safety protocols.
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Follow Francis policies for ID verification of prospects and residents.
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Communicate with team members when out of office for extended periods.
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Wear proper identification, professional attire, and PPE as required.
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Lead, coach, and develop Property Managers and site teams across the assigned portfolio.
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Conduct regular performance check-ins, goal setting, and career development conversations.
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Model executive-level decision-making, professionalism, and accountability.
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Support succession planning and talent development for future leadership roles.
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Promote collaboration across operations, maintenance, leasing, and corporate teams.
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Oversee daily operations of multifamily communities to ensure consistency, compliance, and service excellence.
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Conduct routine property inspections (weekly for local assets; bi-monthly for in-state assets).
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Complete inspection reports within 24 hours and ensure timely corrective action.
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Oversee capital improvements, renovations, and value-add initiatives.
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Support new property acquisitions, due diligence, and community transitions.
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Prepare, implement, and manage annual operating and capital budgets.
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Monitor financial performance and control expenses within approved budgets.
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Review and approve accounts payable and financial coding accuracy.
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Oversee rent roll reviews, variance reporting, and delinquency management.
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Manage utility billing compliance, meter health, addendum accuracy, and implementation of the maximum allowable bill back process.
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Prepare and deliver monthly variance reports aligned with management agreements.
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Communicate performance trends, risks, and opportunities proactively.
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Ensure alignment between ownership goals and site-level execution.
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Submit weekly internal updates and monthly reports on schedule.
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Maintain accurate records in property management systems.
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Adhere to core working hours (9:00 AM – 4:00 PM) with flexibility as responsibilities allow.
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Utilize Teams, shared drives, and virtual tools effectively with professional presence.
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Maintain updated calendars, Teams status, and documentation standards.
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High school diploma or equivalent required. College degree a plus.
Certified Property Manager (CPM) or Certified Apartment Manager (CAM) preferred.
Valid driver’s license required.
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Extensive experience in multifamily property management.
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Strong financial, analytical, and leadership skills.
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Valid driver’s license and ability to respond to after-hours emergencies.
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Strong knowledge of leasing, marketing, and property operations.
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Excellent verbal, written, and interpersonal communication skills.
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Proficiency in property management software and Microsoft Office Suite.
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Ability to lead and motivate a team, prioritize tasks, and manage multiple projects.
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Strong analytical, problem-solving, and financial reporting abilities.
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High attention to detail and organizational skills.
Company Standards
Francis Property Management emphasizes professionalism, a positive attitude, and exceptional customer service in every interaction. As a representative of the company, your demeanor and conduct directly impact the resident and customer experience.
