ABOUT US
Founded in 1945, Brown Jordan has built our long reputation for producing luxurious outdoor products that look beautiful and last a lifetime by adhering to three simple principles: innovative design, durable materials, and unrivaled manufacturing prowess. Here, skilled artisans combine advanced materials with time-honored techniques and handcrafted details, transforming each design into a seamless, enduring work of art. Recognized with over 50 design excellence awards, Brown Jordan graces locations from the Hotel Ritz in Paris, the Breakers Hotel in Palm Beach and the Smithsonian National Museums, not to mention private terraces, pool decks, cabanas, and sunny outdoor living areas worldwide.
Position Summary:
The AR specialist position will report directly to the Manager of Winston/Texacraft. The ideal candidate will primarily work on the daily activities of AR, credit, and collections for Winston Furniture and Texacraft.
Essential Duties and Responsibilities (Including the following: Other duties may be assigned)
Key responsibilities for the specialist will include the timely collection and reconciliation of the receivables for Winston/Texacraft Furniture, to meet monthly goals and reduce DSO. Responsible for Processing credit cards daily and releasing prepaid orders. In addition, the credit specialist will send proforma invoices daily, enter credit/debit memos, manage sales tax, daily management of Customer payment portals and reconcile accounts. This position will post cash periodically, send trade references, and help with both companies/special projects/audits as assigned.
Duties/Responsibilities:
Ø Handle collections and follow-up with customers for payment and account resolution.
Ø Prioritize collection calls to maintain DSO and meet company delinquency metrics/KPIs. Proactively escalate to management potential risk, uncollectible/bad debt accounts.
Ø Build strong relationships with sales and customer service teams. Gain robust knowledge of Winston Furniture Co and Texacraft.
Ø Prepare customer refund requests and adjustments to submit to manager for approval
Ø Manage customer sales tax certificates in Avalara and shared files. Assist with sales tax audits for Winston Furniture and Texacraft or as assigned.
Ø Enter credit /debit memos for both Winston Furniture and Texacraft.
Ø Process credit cards as assigned through a merchant portal for each brand.
Ø Dispute management and Reconciliation of accounts.
Ø Set up new customer accounts per SOP within 24 hours of receiving package.
Ø Daily Proformas and prepaid order releases.
Ø Manage daily balance due and proforma invoices to meet customer ESD.
Ø Special Projects/audit support
Ø Comply with all Health and Safety guidelines within the workplace. Maintain a clean and orderly work area.
Ø Perform other duties as required or assigned.
Ø Proficient in cash application for Winston Furniture and Texacraft to cover when needed.
Ø Send out Trade and bank references for new account reviews.
Qualifications/Requirements:
Ø High School Diploma or equivalent.
Ø 3-5 years relevant experience in Accounts Receivable and reconciliation.
Ø Good working knowledge of accounts receivable process.
Ø Strong organizational and data skills: attention to detail.
Ø Ability to independently complete multiple time-sensitive tasks.
Ø Excellent communication and interpersonal skills; the ability to interface effectively both internally and externally.
Ø Excellent Customer service skills.
Ø Team oriented; works well with others.
Ø Proficient in MS Office applications (Excel, Word, Outlook).
Language Skills:
Ø Ability to read, write, speak and comprehend English. Proven effective written and oral communication skills to work with internal personnel, outside sales representatives and customers.
Environmental/Physical Demands:
Ø Office environment; no specific or unusual environmental or physical demands.
This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty
Job Type: Full-time
Pay: $25.00 - $25.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Experience:
- Accounts receivable: 3 years (Preferred)
Ability to Commute:
- Saint Augustine, FL 32092 (Preferred)
Work Location: In person
