Job Summary:
The primary function of the Hospice Intake Coordinator is to facilitate the referral process, coordinating care among the interdisciplinary team, the patient and family, and referral sources.
A Day in the Life:
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Receives and appropriately documents new referrals in a timely manner
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Verifies Medicare, Medicaid, and private insurance benefits timely
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Ensures all physician orders, H&Ps and transfer documentation have been provided from referral source and ensures clinical documentation is reviewed by the DON and/or PCMs for clinical approval
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Creates patient chart in EMR software (Consolo)
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Notifies clinical team of pending admissions
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Ensures all physician orders, H&Ps, transfer documentation, and intake forms have been uploaded to the patient’s chart
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Maintains referral log and sends out the End of Day report daily
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Verifies benefits for private insurance patients monthly
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Assists in ordering equipment as directed by the DON and/or PCMs
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Attends weekly and monthly marketing and all staff meetings
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Prepares consent and admission packets
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Provides effective communication to patients/clients, staff members, other health care professionals and referral sources.
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Participates in the Agency’s QAPI program.
Qualifications:
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A High School Diploma, with a Bachelor’s Degree preferred
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One year general office experience in the healthcare industry required with experience in the hospice space preferred.
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Computer skills using the Google Suite
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Excellent interpersonal and organizational skills.
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Knowledge of medical terminology
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Valid and current auto liability insurance.
Benefits & Perks
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7 paid holidays annually, plus a paid day off for your birthday
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Comprehensive benefits package with a variety of insurance plan options
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401(k) retirement plan with company matching contributions
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Support for continuing education and professional development credits
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Additional employee benefits and wellness programs
