Customer Service Representative / Office Assistant
Join the Handle With Care Moving Team!
Handle With Care Moving is seeking a motivated, organized, and customer-focused Customer Service Representative / Office Assistant to join our growing team. If you enjoy helping people, thrive in a fast-paced environment, and take pride in staying organized, we'd love to hear from you.
What You'll Do
As the first point of contact for many of our customers, you will play a key role in creating an exceptional client experience while supporting the day-to-day operations of our office.
Responsibilities Include:
- Answering incoming calls and assisting customers with professionalism and enthusiasm
- Scheduling appointments and coordinating customer inquiries
- Preparing estimates and supporting the booking process
- Managing administrative tasks including data entry, filing, and document preparation
- Maintaining calendars and assisting with office organization
- Utilizing Microsoft Office and Google Workspace for daily communications and reporting
- Assisting with social media updates and online presence
- Collaborating with team members to ensure smooth office operations
Qualifications
Required:
- Strong customer service and communication skills
- Excellent phone etiquette and a friendly, professional demeanor
- Highly organized with strong attention to detail
- Ability to multitask and manage competing priorities
- Proficiency with Microsoft Office (Word, Excel, Outlook) and Google Workspace
- Reliable, self-motivated, and team-oriented
Preferred:
- Experience working in the moving, logistics, or service industry
- Experience with SmartMoving software
- Knowledge of social media management, website updates, SEO, or graphic design
Why Join Handle With Care Moving?
We pride ourselves on maintaining a positive, supportive workplace where employees are valued and respected.
We Offer:
- Competitive pay based on experience
- Health insurance benefits
- Paid Time Off (PTO)
- Supportive team environment
- Opportunities for growth and advancement
- Stable, established company with an excellent reputation
If you're looking for a rewarding opportunity with a company that values its employees and provides room to grow, we encourage you to apply today.
Apply now for immediate consideration.
Handle With Care Moving and Delivery
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Experience:
- Moving company customer service: 1 year (Required)
Work Location: In person
