Overview
Join our dynamic team as a Luxury Client Advisor specializing in Menswear, where your passion for high-end fashion and exceptional customer service will shine. In this role, you will be the face of our brand, delivering personalized shopping experiences that inspire loyalty and elevate our clients’ style. Your expertise in menswear, combined with your energetic approach and keen eye for detail, will drive sales and foster lasting relationships with our discerning clientele. This is an exciting opportunity to immerse yourself in the world of luxury fashion while showcasing your sales acumen and product knowledge.
Salary: $55k+ commission
Responsibilities
- Provide expert guidance to clients on menswear collections, ensuring a tailored and memorable shopping experience
- Demonstrate product features through engaging product demos, highlighting craftsmanship, fit, and styling options
- Assist clients with selecting, fitting, and coordinating outfits to meet their personal style and occasion needs
- Upsell additional products and accessories to enhance client satisfaction and maximize sales opportunities
- Maintain an organized merchandising environment by stocking shelves, arranging displays, and ensuring the store’s visual appeal aligns with brand standards
- Process transactions accurately using POS (Point of Sale) systems while handling cash, credit cards, and other payment methods with professionalism
- Cultivate strong relationships through attentive phone etiquette, follow-up communication, and personalized service for repeat business
- Conduct product demos to educate clients about new arrivals and exclusive collections
- Support inventory management by participating in stock counts and replenishing merchandise as needed
- Collaborate with team members to achieve sales goals and uphold exceptional customer service standards in a fast-paced retail environment
Qualifications
- Previous retail sales experience, preferably within luxury fashion or menswear brands
- Supervising experience or leadership skills are a plus for mentoring new team members
- Strong communication skills; bilingual abilities are advantageous for serving diverse clientele
- Proficiency with POS systems, cash handling, retail math, and basic cashiering procedures
- Excellent phone etiquette and customer service skills to build rapport with clients
- Demonstrated ability to upsell products effectively while maintaining genuine client relationships
- Knowledge of merchandising techniques, stock management, and store presentation standards
- Ability to perform physical tasks such as stocking shelves and assisting with product demos in a retail setting similar to grocery or specialty stores
- Basic math skills for transaction accuracy and inventory control
Join us in delivering an unparalleled luxury shopping experience where your enthusiasm for menswear meets your talent for building lasting client relationships. We value energetic professionals who thrive in a collaborative environment dedicated to excellence.
Pay: $55,000.00 per year
Work Location: In person
