About Highest Standards
Highest Standards is a premium, design-driven licensed cannabis dispensary redefining what regulated retail can look and feel like in New York. We are committed to elevating the customer experience through thoughtful merchandising, modern aesthetics, and a highly trained team focused on education and trust.
Our stores are built to break outdated stereotypes and replace them with a refined, welcoming environment that blends culture, design, and compliance. We prioritize curated product selection, elevated presentation, and a concierge-style approach to customer engagement. Every detail, from product knowledge to store environment, reflects our commitment to quality, discretion, and operational excellence.
As we grow, we are seeking team members who are professional, detail-oriented, and passionate about cannabis education and customer engagement. There will be room for upward growth within the company, as this is the first of three locations.
Position Overview
The Cannabis Consultant serves as a primary point of contact for customers and plays a critical role in shaping the in-store experience. This position requires strong product knowledge, regulatory awareness, and the ability to manage customer flow in a fast-paced retail environment while maintaining compliance with New York State cannabis regulations.
Core Responsibilities
Retail Operations
- Execute opening and closing procedures, including workstation setup, tablet management, merchandising adjustments, and general cleanliness
- Maintain a well-organized, compliant sales floor and back-of-house area
- Assist with inventory restocking and basic inventory controls
- Support occasional scheduled delivery operations as directed by management
Customer Experience
- Greet and check in customers, verify identification, and create or update customer profiles in the POS system
- Manage traffic flow to ensure a smooth and compliant in-store experience
- Provide personalized product recommendations based on customer preferences and needs
- Educate customers on product categories, cannabinoid profiles, terpenes, and consumption methods
- Communicate current promotions, featured products, and loyalty initiatives
Compliance & Confidentiality
- Adhere strictly to all New York State cannabis regulations and company policies
- Maintain absolute confidentiality regarding customer information and transactions
- Ensure all sales are accurately processed through the POS system
Marketing & Community Support
- Participate in in-store activations and brand collaborations
- Assist with promotional distribution and community engagement initiatives as requested
Physical Requirements
- Ability to stand for extended periods
- Lift and move up to 50 pounds as needed
- Bend, kneel, and perform repetitive retail tasks
Additional duties may be assigned by management as business needs evolve.
Qualifications
- Must be 21 years of age or older
- Strong customer service orientation and communication skills
- Prior retail, hospitality, or cannabis industry experience required
- Professional demeanor and high attention to detail
- Ability to operate within regulated retail environments
- Reliable, punctual, and team-oriented
Equal Employment Opportunity
Highest Standards provides equal employment opportunities to all applicants and employees and does not discriminate based on race, color, religion, sex, pregnancy, national origin, age, disability, marital status, or any other characteristic protected by applicable federal, state, or local law.
We are committed to providing reasonable accommodations for qualified individuals, including accommodations related to disability, pregnancy, religious practice, or other legally protected categories, consistent with applicable law.
Pay: From $20.00 per hour
Benefits:
Work Location: In person
