Inside Sales Representative
Job Title: Inside Sales Rep
Location: 7475 Mineral Point Road Suite 42 Room 115, Madison WI 53717 (Remote Position)
We’re hiring a driven, enthusiastic, and goal-oriented Inside Sales Rep to help us maximize patient appointments and grow our practice! If you’re a people-person who thrives on connecting with others, loves working in a fast-paced environment, and is ready to make a real impact, we want you on our team. Join us and be part of an exciting journey in the medical aesthetics industry!
If your experience matches with the following we would love to chat!
Patient Communication:
● Call patients at their requested times to confirm eligibility for various aesthetic treatments.
● Schedule and book in-office appointments based on phone consultations.
● Handle sensitive patient information, including credit card numbers for deposits, with the utmost confidentiality and compliance with data protection regulations.
Lead Management:
● Call leads within 2-5 minutes of inquiry (unless on a client call)
● Nurture leads by following up with text messages and phone calls throughout the week.
● Convert leads into scheduled appointments by providing detailed information and assistance.
Follow-Up:
● Follow up and confirm existing appointments
● Follow up and re-book future appointments
● Follow up and Re-engage past patients & appointments
● Maintain accurate records of patient interactions and updates in the scheduling system
Collaboration:
● Work closely with the medical spa team to ensure seamless patient experiences.
● Communicate any patient concerns or feedback to the relevant staff members.
● Help to book existing clients future appointments for the office, if needed.
● Work with a growth team in strategizing ways to decrease no show rates to phone bookings and increase in office bookings and sales (your feedback and skillset is important!)
Qualifications:
● College degree (with focus in health & aesthetics preferred)
● Previous experience in a similar role, preferably in a medical or spa setting.
● Excellent communication and interpersonal skills.
● Strong organizational skills and attention to detail.
● Ability to handle sensitive information with discretion.
● Proficiency in using scheduling and CRM (Customer Relationship Management) software.
● Ability to work independently and as part of a team.
● Strong follow-up skills and persistence in lead nurturing.
● High energy, “bubbly personality” with a focus on giving patients a warm, welcoming, and exciting first impression!
Benefits:
● Competitive salary and benefits package.
● Opportunity to work in a dynamic and growing industry.
● Professional development and training opportunities.
● Friendly and supportive work environment.
Engagement: Full-Time (Monday-Friday: 9am – 5pm
Availability: Work Remotely throughout standard US hours (Centra time Chicago)
Base Salary: Starting at $15/hour potential increase based on performance
Commission Incentives:
● $10 for every booked appointment you make from our lead list (high volume).
● $10 for every booked appointment you make from phone consults requested by patients (high volume)
Why Join Us?
At SL Aesthetic Medicine, we value our team members and offer a positive and supportive work environment where your contributions matter. We provide ongoing training, opportunities for your professional growth, and respect your visions as important as ours.
How to Apply?
Please CLICK on the link below and apply for the internal application to be qualified for the position.
https://promo.slaesthetic.com/insidesalesrespresentative
If you meet the qualifications and are excited about the opportunity to contribute to our team, and have questions about application process please reach out to us via [email protected]
We're excited to hear from you and introduce you to our team at SL Aesthetic Medicine!
Best regards,
Tsering Lhamo
SL Aesthetic Medicine
Pay: $15.00 per hour
Benefits:
- Flexible schedule
- Work from home
Work Location: Remote
