SUMMARY:
To develop, review, and collaborate on discipline specific training content and process improvement. To use their in-depth knowledge and expertise in behavioral health to deliver accurate and up-to-date information, supervision, training, and solutions.
SPECIFIC DUTIES AND FUNCTIONS:
-
Providing expert knowledge and insights into the behavioral health role including: Biopsychosocial assessments, care planning and interventions, complex case management, psychotherapy, motivational interviewing and crisis intervention.
-
Assisting in the development and review of project documentation, training content, and manuals.
-
Developing and conducting on-boarding training and ensuring learned competencies for behavioral health.
-
Working with various teams to ensure accuracy and relevance of educational and collaborative content related to behavioral health topics.
-
Identifying potential areas for process improvement, suggesting changes, and creating workflows.
-
Conducting thorough research to stay updated on changes in their field of expertise.
-
Contributing to the development of policies and procedures relevant to their area of expertise.
-
Participating in or leading training sessions, webinars, and workshops.
-
Reviewing content developed by others for accuracy and completeness.
-
Answering specific queries and providing guidance based on their expert knowledge.
-
Consulting across business operations, providing mentorship, and contributing specialized knowledge.
-
Participate in determining technical or software needs.
-
Resource and/or champion for discipline specific projects.
-
Partners with the department leadership team to ensure effective operations and clinical activities.
-
Works with behavioral health services including psychiatrist, psych pharmacist, department leadership and medical director to further develop programing and training to serve our participants with behavioral health needs
-
Performs other related duties, as assigned by leader(s).
-
Ability to travel to all PACE SEMI centers, as this may be required for environmental audits, training, or completing competencies of the staff.
KNOWLEDGE, SKILLS AND ABILITIES:
-
Master’s degree in Social Worker from an accredited school of social work.
-
Current and unrestricted licensure to practice in the State of Michigan. (LMSW required).
-
Minimum 1 year experience working as a behavioral health specialist or in a comparable role.
-
Demonstrated knowledge of educational design, training delivery, and adult learning principles.
-
Proven ability to evaluate, plan, implement, and monitor patient-centered approaches to care.
-
Knowledge of and adherence to applicable local, state and federal laws and regulations.
-
Strong cultural competence and the ability to effectively serve diverse populations.
-
Ability to learn and utilize electronic health record (EHR) systems.
-
Proficiency in Microsoft Word, Excel, Outlook, PowerPoint.
-
Positive, adaptable, and solution-oriented mindset with the ability to collaborate effectively within a multidisciplinary team.
PREFERRED QUALIFICATIONS:
-
Experience in a healthcare, hospital, or integrated behavioral health setting.
-
Prior involvement in program development, staff education, or training facilitation.
-
Familiarity with quality improvement initiatives, clinical policies, or regulatory standards.
-
Experience working with interdisciplinary teams and complex patient populations.
