General Manager
As the General Manager at Stack Wellness Cafe, you’ll lead the overall success of multiple locations of our fast-casual health-focused brand in Waukee, Iowa. Your mission is to deliver exceptional guest experiences, drive financial performance, develop top-tier talent, and ensure flawless daily operations. You’ll serve as the store’s cultural and strategic leader, implementing company initiatives and building a high-performing team that thrives in a positive, wellness-driven environment.
Overview
Stack Wellness Cafe is on a mission to make healthy eating radically accessible. Built on the belief that nutritious food should be part of everyday life—not a luxury or a chore—Stack offers macro-friendly meals made with premium ingredients at a price point that fits your daily routine.
We’re here to meet people where they are: physically, financially, and nutritionally. Whether you’re an athlete, commuter, or just trying to feel better in your body, Stack delivers clean, high-quality meals with full nutritional transparency, available in minutes.
Founded by Joshua Polansky after his own health transformation through macro tracking, Stack was born out of a clear need: more affordable, high-quality options for everyday health. Backed by founders who previously scaled a $120M ARR business from scratch, Stack combines passion, performance, and purpose to reshape the future of food.
What you’ll be doing?
Leadership & Culture
- Lead by example, embodying Stack’s values of simplicity, health, and positivity.
- Foster a respectful, inclusive, and accountable work environment.
- Coach and mentor Shift Leads and team members to ensure personal growth and team performance.
- Conduct regular performance reviews and provide real-time feedback.
Guest Experience
- Ensure all guests receive a consistently excellent dining experience.
- Implement the “Four Points of Contact” model to drive high-touch service.
- Address and resolve customer concerns with professionalism and empathy.
- Promote a service-first culture that drives repeat business and community engagement.
Operational Excellence
- Oversee day-to-day store operations including food safety, cleanliness, and opening/closing procedures.
- Maintain quality control standards set by the Head of Culinary Operations.
- Identify and resolve operational issues quickly and effectively.
- Ensure health code compliance and adherence to company policies.
Financial & Inventory Management
- Manage and track store-level P&L, labor costs, and operating expenses.
- Control inventory levels and place accurate orders to reduce waste and optimize food cost.
- Identify areas for cost savings and improved efficiency.
- Analyze performance data and use insights to improve margins and productivity.
People Operations
- Hire, onboard, and train new team members.
- Create and manage staff schedules in alignment with sales forecasts and labor targets.
- Address employee conflicts promptly and professionally.
- Implement systems to drive accountability, retention, and team engagement.
Marketing & Business Growth
- Execute store-level marketing campaigns and promotions.
- Build relationships with local community organizations and drive brand awareness.
- Collaborate with the corporate team to implement growth strategies and trial new initiatives.
Who we’re looking for?
- 5+ years of experience as a General Manager or similar leadership role in a fast-casual or QSR environment
- Proven ability to manage budgets, control costs, and optimize store-level P&L
- Strong leadership, team-building, and conflict-resolution skills
- Excellent communication and interpersonal skills
- Highly organized, detail-oriented, and able to multitask in a fast-paced setting
- Knowledge of food safety regulations and sanitation standards
- Proficiency with POS systems, scheduling software, and basic financial reporting
- Passion for health, wellness, and creating positive experiences for both staff and guests
Job Type: Full-time
Pay: $54,682.07 - $65,853.68 per year
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Waukee, IA 50263 (Required)
Ability to Relocate:
- Waukee, IA 50263: Relocate before starting work (Required)
Work Location: In person
