Administrative Coordinator / Dispatcher- Adult Day Care
Northeast Adult Day Care Inc. is seeking a highly organized, dependable, and customer-focused Administrative Coordinator / Dispatcher to join our team. This individual plays a key role in ensuring the smooth day-to-day operations of our Adult Day Center by serving as the first point of contact for participants, families, referral sources, and staff while coordinating transportation and administrative functions.
Responsibilities
- Answer and direct incoming phone calls in a professional and courteous manner.
- Greet participants, families, visitors, and referral sources.
- Coordinate and dispatch daily transportation schedules while communicating with drivers regarding schedule changes.
- Monitor and document daily participant attendance.
- Process participant admissions and maintain accurate records.
- Order and coordinate daily meals for participants.
- Schedule participant transportation and communicate changes with participants and caregivers.
- Perform general administrative duties.
- Assist with data entry, scanning, filing, and document management.
- Communicate effectively with families, healthcare providers, case managers, and staff.
- Provide excellent customer service and assist with general office operations.
- Perform other administrative duties as assigned.
Qualifications:
- Previous administrative, dispatching, medical office, or customer service experience preferred.
- Excellent organizational and multitasking skills.
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office, particularly Excel, Outlook, and Word.
- Ability to learn scheduling and electronic record systems.
- Strong attention to detail and problem-solving skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Bilingual English/Russian required.
Benefits
- Full-time position (40 hours per week)
- Monday–Friday schedule
- Supportive team environment
- Opportunity to make a meaningful difference in the lives of older adults and individuals with disabilities
Pay: $20.00 - $22.00 per hour
Benefits:
Application Question(s):
- Are you willing to take Excel competency exam?
Language:
Work Location: In person
