Position Summary: The Coordination of Care and Mental Health Services program is designed to coordinate services and supports for children with mental illness, chronic medical conditions, HIV/AIDS, and substance abuse, and help them live independently in the community using the Health Home model of service delivery. Below are the primary responsibilities of an Intensive Care Coordinator:
Major Duties:
· Identify individuals appropriate for services and facilitate their enrollment process into the program.
· Identifying recipient’s strengths and limitations by assessing the level of motivation, capacity, and available resources to develop a service plan that is unique to each individual.
· Clearly informs clients of goals, configuration, and function of the program.
· Ongoing assessment, evaluation and provision of service needs for each case.
· Coordination and monitoring of all services of each case on caseload: maintain contact with service providers, including telephone contacts, joint planning meetings and coordination of treatment plans.
· Home visits and field visits to provide counseling, crisis intervention, case management, referral and advocacy services, coordination of services, and assistance with basic needs.
· Preparation of written service plans and safety alert plans collaboratively with each client.
· Preparation of all charting, assessment forms, accountability forms and direct service requirements of state and city regulations.
· Follows program’s guidelines and uses judgment and expertise to determine the appropriate level of intervention necessary in each situation.
· Crisis intervention including 24-hour telephone response availability.
· Participates in group/individual supervision and attends staff meetings and in service trainings.
· Assures coverage and assumes responsibility for uncovered caseloads.
· Seeks guidance and consults with Senior Intensive Care Coordinator and Clinical Supervisor regarding any client issue.
· Other duties as determined by management.
· Participate in special projects and perform other miscellaneous duties as assigned.
Qualifications:
· Bachelor’s degree required.
· Five or more years’ experience in a leadership role managing corporate compliance in a non-profit setting.
· Strong expertise in Microsoft Office Suite.
· Must have superior organizational and analytical skills, and excellent verbal and written communication skills.
· Must be able to work independently and manage multiple tasks in a fast-paced environment.
· Ability to work collaboratively with a variety of people, as well as an aptitude for teamwork.
· Ability to use public transportation for travel to program locations throughout New York City.
Job Type: Full-time
Pay: $40,000.00 - $42,000.00 per year
Benefits:
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Education:
Language:
- Bilingual Spanish (Preferred)
Work Location: In person
