POSITION SUMMARY: Responsible for all aspects of the donation process including providing excellent customer service, receiving donations, sorting items and processing donations.
EDUCATION / EXPERIENCE:
No experience required
QUALIFICATIONS / SPECIFIC SKILLS / KNOWLEDGE:
- Must provide excellent customer service
- Must be able to follow verbal instructions
- Relate appropriately and positively with co-workers
- Must be able to safely lift and carry 50 pounds independently
- Maneuver carts and containers filled with clothing and materials
- Must have good vision and use of hands in sorting
- Stooping and bending required
- Standing for extended periods of time
- Some weekend work required
RESPONSIBILITIES & DUTIES:
(E) – Essential function of job duties
- Provide excellent customer service (E)
- Safely assist donors with unloading and accepting items. Use transport equipment (dolly, flatbed, etc) appropriately and gain coworkers assistance as needed (E)
- Accurately document donations
- Provide receipt according to Goodwill Delight the Donor training
- Must interact with the public and coworkers in a positive, friendly manner. (E)
- Clean and sort various items (E)
- Check items for defects and eliminate these items from sellable items (E)
- Use containers, carts, barrels and racks to separate items (E)
- Process items appropriately. (E)
- Keep work area clean and remove waste
- Other duties and responsibilities as assigned by the supervisor
