The Dental Office at Sonrava is responsible for running and perpetuating a productive, efficient, and engaged dental practice. At the core of your dedication is supporting the doctors, the Director of Operations (DO) and the office staff to develop the practice while developing a successful and positive team.
Essential Functions:
Be supportive of company standards while effectively building and nurturing a positive working relationship with the doctor(s).
Provide exceptional customer service by making the patient the #1 priority!
Management, training, and oversight of our office staff team members.
Strong organizational and leadership skills.
Collaboration with experienced professionals in our corporate and operations management teams.
Versatility in working with analytical and financial data; including budgets, financial plans, and reports.
Using information systems tools and reports.
Good judgment and a strong ability to work with people like our team members, patients, and management.
Good written and verbal communication skills.
Lots of enthusiasm for seeing the company’s business constantly improve.
Lead strategic local marketing initiatives that help drive brand awareness and new patient growth.
Energetic and eager to tackle new projects and ideas.
Comfortable in both a leadership and team-player role.
Duties
- Manage daily operations of the dental office, ensuring efficient workflow and patient satisfaction.
- Oversee scheduling, billing, and insurance verification processes.
- Supervise staff, including hiring, training, and performance evaluations.
- Coordinate with dental professionals to ensure high-quality patient care.
- Utilize dental software systems such as Dentrix and Epic for managing patient information and office operations.
- Develop and maintain office policies and procedures to enhance operational efficiency.
- Address patient inquiries and concerns in a professional manner.
Qualifications
- Proven experience in a dental office management role or similar position within healthcare management.
- Familiarity with utilization management principles and practices.
- Excellent organizational skills with the ability to multitask effectively.
- Strong leadership skills with experience in human resources management.
- Exceptional communication skills, both verbal and written.
Join our team as a Dental Office Manager where you can make a significant impact on our patients' experiences while leading a dedicated team of professionals.
Job Type: Full-time
Pay: $24.00 - $27.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
