Cross Coverage Representative – Insurance Follow-Up / Accounts Receivable
Join a dynamic revenue cycle team where your expertise supports patient accounts, A/R, and billing operations. This role offers variety, cross-training, and the opportunity to make a direct impact on team success.
Position Highlights:
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Perform insurance follow-up, denial resolution, and appeals through ETM worklists
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Research payer issues, identify trends, and escalate concerns to management
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Manage credit balances for insurance and guarantors in compliance with policies
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Post payments (lockbox/ERA) and maintain accurate batch logs
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Handle correspondence and inquiries related to patient accounts and billing
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Support reporting functions including transaction limits, corrections, and system updates
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Assist with training new hires, onboarding, and system implementations
Requirements:
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High school diploma or equivalent required
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Minimum 2+ years of medical billing, insurance follow-up, or A/R experience
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Strong knowledge of claims processing, denial resolution, and payer guidelines
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Proficiency in Microsoft Office and billing systems (IDX/EMR preferred)
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Excellent communication, organization, and problem-solving skills
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Self-motivated with the ability to work independently in a fast-paced environment
Step into a role where your attention to detail and follow-up skills drive real results—apply today.
Minimum 2+ years of medical billing, insurance follow-up, or A/R experience
