Double Knot NYC brings the Schulson Collective’s award-winning concept to the heart of Manhattan. This bi-level Japanese restaurant and cocktail lounge offers a dynamic balance: a vibrant upstairs bar with elevated cocktails and a hidden izakaya below serving sushi, robatayaki, and small plates. The New York City location has quickly become a standout destination for Japanese inspired cuisine and nightlife, blending modern energy with elevated hospitality. Joining the Double Knot team means contributing to a flagship concept at the epicenter of global dining culture.
Summary/Objective As the first team member our guests encounter when entering the building, our Hosts are essential to a positive guest experience.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-
Responsible for greeting incoming and departing guests.
-
Answers incoming calls to the restaurant and provides appropriate service.
-
Manages the flow of guests into the dining and bar areas, provides accurate wait times to incoming guests, if appropriate.
-
Demonstrates problem resolution with customer relations and escalates communication to Management as needed.
-
Works as a team with other Hosts, Servers, Bartenders, and support staff to ensure Schulson Collective steps of service are met at all times.
-
Creates memorable experience to build repeat business. Inform guests of other Schulson Collective restaurants.
-
Candidates must be available to work nights and weekends.
-
Performs other duties as assigned.
Required Education and Experience
-
Prior knowledge/use of OpenTable preferred.
-
Minimum one (1) to two (2) years prior experience in client-facing role.
-
Strengths must include multi-tasking, problem resolution, and customer relations.
-
Must have excellent written and verbal communication skills.
-
Must be a team player with a strong work ethic.
-
Exceptional hospitality/guest relations.
For more information on Double Knot, please visit www.doubleknotphilly.com
For more information on the Schulson Collective, please visit www.michaelschulson.com
