SERVER
This job posting contains some general information about what it is like to work at Wings ‘N More Restaurants and is not a complete job description. Wings ‘N More Team Members perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.
The purpose is to serve food and/or beverages to guests according to Standards and in alignment with the Restaurant’s continuing effort to deliver outstanding guest service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
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Respond to guest requests in a timely, friendly and efficient manner.
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Ensure guest satisfaction throughout their meal.
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Knowledgeable about all menu items, restaurant promotions and beverages served; their garnish, contents and preparation methods.
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Take guest food and/or beverage orders and input orders in appropriate point-of-sale system.
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Retrieve and deliver food and beverage orders in a timely manner.
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Must complete necessary side-work as per schedule, this includes stocking and organizing all supplies, etc.
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Take and know inventory at all times, and requisition daily supplies as needed to ensure efficient operations.
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Maintain regular attendance, consistently on time, and observe prescribed work, break and meal periods in compliance with standards.
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Maintain high standards of personal appearance and grooming, which include compliance with the dress code.
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Perform any other duties as requested by supervisor.
Excellent customer service skills:
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Respond to requests for service and assistance.
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Demonstrate the desire and ability to provide high quality service to both internal and external customers.
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Solicit customer feedback to improve service.
