The Phoenix Municipal Court is the State's largest limited jurisdiction court and is among the top ten busiest municipal courts in the United States. The Court handles cases that range from minor traffic violations to Class 1 misdemeanors carrying a maximum penalty of six months in jail and a $2,500 fine. Annually, the court processes approximately 160,000 charges.
The available assignment is in the User Technology Support (UTS) Unit. The UTS Unit is responsible for the Court's desktop and windows server infrastructure. The scope of this responsibility includes over 400 desktop computers, 70 Windows servers, and numerous critical Windows based applications including OnBase, FTR digital audio courtroom recordings, and the Q-Matic customer queuing system. To operate efficiently, the majority of this environment is virtualized on a 4-host VMware cluster. This configuration brings the benefit of a significant reduction in operating costs associated with the Court's Windows servers but carries an added layer of administrative responsibility and associated skills.
UTS Unit responsibilities include:
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Local Area Network (LAN) Administration.
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VMware Virtual Server Administration.
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Windows Server Administration.
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BCDR (Veeam).
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Windows Workstation Administration.
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Network/Local Printer Administration.
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Courtroom FTR Gold Digital Audio Recordings Administration.
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Microsoft Endpoint Configuration Manager.
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Q-Matic Customer Queuing System Administration.
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24x7 Support (Lead and Senior rotate after hours support).
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Shared Administration with Systems Administration (SA) Section.
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IT asset management and lifecycle management.
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Procurement.
Essential duties include:
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Maintain Active Directory including creating computer accounts, making any necessary modifications and changes and the deleting of user accounts.
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Monitor physical and virtual servers performance using monitoring tools.
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Hardware support resolve issues related to PCs and peripheral hardware, printers, scanners and telephones.
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Software support, installation, maintenance, and troubleshooting of Microsoft Office Applications, Windows 11, Anti-Virus, and business applications.
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Develop and apply standard computer images with authorized software to computers to ensure consistent configurations, maintain computer hardware inventory tracking, and execute procurement activities for the division.
