About Gameday
Gameday is a premier men's health clinic specializing in comprehensive treatment for low testosterone (TRT), GLP-1 medications, peptide therapies, and erectile dysfunction (ED). We are committed to delivering personalized, evidence-based care in a collaborative team environment. Our clinic operates with a specialized team model: Medical Assistants, General Manager, and Healthcare Provider, ensuring exceptional patient care and operational excellence.
Position Overview
We are seeking a dynamic, results-driven General Manager to take full ownership of the day-to-day operations, financial performance, and overall success of our clinic. This is an all-encompassing leadership role: you will be the business leader of the clinic, accountable for P&L performance, revenue growth, marketing and patient acquisition, staff leadership, and the overall patient experience. You will work hand-in-hand with the Lead Medical Assistant and Healthcare Provider to set the strategic direction of the clinic, build a high-performing team, and ensure Gameday delivers on its promise of concierge, white-glove men's health care. The General Manager is ultimately responsible for the clinic's success from top to bottom — operationally, financially, and culturally.
Financial Performance & Business Management
● Own the clinic's P&L, including revenue targets, expense management, and overall profitability
● Analyze financial reports, KPIs, and performance dashboards to identify trends and opportunities for growth
● Develop and manage the clinic's operating budget, controlling costs while investing in growth initiatives
● Set and track revenue goals across service lines (TRT, GLP-1, peptide therapy, ED treatments and more)
● Monitor pricing strategy, membership/direct-pay program performance, and payment processing
● Identify opportunities to improve margins, reduce waste, and increase operational efficiency
● Prepare and present regular business performance reviews to ownership/leadership
Marketing & Patient Acquisition
● Develop and execute local marketing strategies to drive new patient acquisition and brand awareness
● Manage and optimize digital marketing efforts (social media, local SEO, paid advertising, email/SMS campaigns) in partnership with corporate marketing resources as applicable
● Build and maintain relationships with local referral sources, businesses, and community partners
● Track marketing ROI and adjust strategy based on lead generation and conversion data
● Oversee the clinic's online reputation, including patient reviews and community engagement
● Plan and execute promotions, events, and campaigns to support membership growth and retention
Leadership & Team Management
● Recruit, hire, onboard, and develop clinic staff, including Medical Assistants and administrative team members
● Directly manage and support the Lead Medical Assistant and front/back-office staff, setting clear expectations and performance standards
● Foster a culture of accountability, professionalism, patient-first care, and teamwork
● Conduct regular staff meetings, performance evaluations, and coaching sessions
● Partner with the Healthcare Provider to ensure alignment between clinical and business operations
● Resolve escalated staffing, patient, or operational issues with sound judgment and professionalism
● Lead scheduling, staffing levels, and workflow planning to ensure smooth daily operations
Clinic Operations Management
● Oversee all day-to-day clinic operations, ensuring smooth front desk, scheduling, and patient flow
● Strong phlebotomy skills and ability to train medical assistants on phlebotomy
● Ensure compliance with healthcare regulations, CLIA requirements, and company policies/protocols
● Manage vendor relationships, facility maintenance, inventory, and supply ordering
● Oversee EHR system usage, documentation standards, and administrative workflows
● Monitor and elevate the patient experience to maintain Gameday's concierge, white-glove service standard
● Implement and refine clinic protocols and standard operating procedures
● Ensure the clinic operates efficiently, professionally, and in alignment with Gameday's brand standards
Preferred Qualifications
● 3+ years of experience in a General Manager, Practice Manager, or Clinic Administrator role, ideally in a healthcare, medical spa, or concierge medicine setting
● Proven track record of managing P&L and driving financial performance in a business or clinical setting
● Experience in marketing, patient/customer acquisition, and local business development
● Demonstrated leadership experience managing and developing teams
● Strong business acumen with the ability to analyze data and make sound operational decisions
● Experience in men's health, urology, dermatology, medical spa, or direct-pay/concierge medicine strongly preferred
● Excellent communication, organizational, and problem-solving skills
● Familiarity with EHR systems, healthcare compliance (CLIA, HIPAA), and clinic operations is a plus
Compensation
● Annual base salary between $70,000 and $85,000
● Targeted 15% annual performance bonus, providing an additional $10,000 to $13,000 based on individual and clinic performance
● Total annual compensation potential $80,000 - $98,000
Why join Gameday?
● Take true ownership of a clinic's success — operationally, financially, and culturally
● Be part of an intimate, high-performing team with strong collaboration
● Direct impact on business growth and patient outcomes in a cutting-edge men's health practice
● Professional growth opportunities in an expanding, entrepreneurial healthcare brand
● Compassionate work environment where your leadership and business expertise are valued and appreciated
Pay: $70,000.00 - $85,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
