Customer Service Representative – Lighting Distribution
We are seeking a reliable and customer-focused Customer Service Representative to support our lighting distribution business. This role assists customers with product inquiries, order entry, pricing, and issue resolution while working closely with sales and warehouse teams.
Responsibilities:
- Answer customer inquiries via phone and email
- Process orders, quotes, returns, and credits accurately
- Scheduling delivery of shipments
- Provide product availability, pricing, and lead times
- Coordinate with sales and warehouse teams to ensure timely delivery
- Resolve customer issues professionally and efficiently
Qualifications:
- 1+ year of customer service experience (distribution or lighting preferred)
- Must have a basic understanding of Excel & understanding spreadsheets
- Strong communication and organizational skills
- Ability to multitask in a fast-paced environment
- Computer proficiency; ERP/CRM experience a plus
We Offer: Competitive pay, benefits, training, and growth opportunities.
Job Type: Full-time
Pay: $39,000.00 per year
Benefits:
Work Location: In person
