Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us. We are in the office during the work week and normal working hours.
Are you a proven B2B sales leader who enjoys coaching others, building strong customer relationships, and using data to drive growth? This Inside Sales Manager opportunity is ideal for someone who thrives in a fast-paced sales environment and is ready to lead a team of Regional Sales Representatives while helping shape account strategy, customer engagement, and sales performance across a defined district. This role reports to the Regional Inside Sales Leader and leads a team of approximately 8 sellers.
What drives success:
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Lead a team of Regional Sales Representatives to achieve district sales goals.
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Lead daily inside sales activities and team execution.
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Engage key accounts and guide account plans.
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Manage pricing decisions and district pricing policies.
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Maintain builder and competitive pricing agreements.
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Resolve escalated customer issues and update leadership.
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Coach performance and develop inside sales talent.
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Use metrics to shape sales plans and decisions.
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Hire and onboard new inside sales representatives.
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Set clear individual and team goals.
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B2B sales experience required.
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Bachelor’s degree or equivalent education and experience.
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5+ years related experience, including 2+ years in management.
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Ability to lead teams and optimize performance.
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Strong relationship-building, listening, negotiation, and time-management skills.
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Customer service mindset with strong needs-assessment skills.
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Commitment to service quality and customer satisfaction.
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Excellent written and verbal communication skills.
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Proficiency with Microsoft Office, SAP, ACD, sales engagement, and CRM tools.